Peeking through window blinds. Hand separating the slats of the window curtain with fingers to look out at process server to avoid being served

What Happens If a Defendant Avoids Process Service

When a defendant avoids process service, it stalls the entire case. Deadlines get pushed, court dates move, and your client’s goals slip further away. Serving legal documents isn’t just a formality. It’s a critical part of due process, and without it, the case cannot move forward.

Some defendants don’t want to be found. They change addresses, dodge process servers, or rely on misinformation to stay hidden. This behavior creates real headaches for attorneys and legal teams. But the law still requires proper notice, and courts won’t excuse service just because someone made themselves scarce.

Evasive Defendants Can Derail Your Progress

Process service is not optional; it’s a legal requirement. If you can’t get the defendant properly served, the case doesn’t start. Judges can’t rule. Discovery doesn’t begin. Even the best evidence won’t matter if the court never gains jurisdiction. Some people go to great lengths to avoid being served. They might stop answering the door, stop checking their mail, or leave town altogether. In other cases, the defendant may lie to friends and family about their location, or even use aliases to avoid detection.

This is a known tactic. Many defendants believe that avoiding service will buy them time or make the lawsuit disappear. But legal professionals know better. Delaying service only increases legal costs, frustrates clients, and clogs up your workflow.

Don’t Let Delays Win the Case for the Other Side

Process servers are trained to locate and serve defendants. But in especially tricky cases, that’s not enough. When a defendant goes off the radar, traditional process service methods fall short. This is where persistence and strategy make a difference.

Courts don’t let cases hang in limbo forever. If you can show that a person is actively avoiding service, a judge may allow alternative service, like posting on a front door, sending documents by certified mail, or publishing notice in a newspaper. But judges don’t approve these methods lightly. You’ll need proof that you’ve made serious, repeated efforts to serve the defendant through regular means. Attorneys who document each service attempt, time, and location have a much stronger chance of getting alternative methods approved. Judges look for evidence of effort, such as multiple visits at different hours, confirmation of the address, and reliable reports from process servers.

Why Standard Methods Sometimes Aren’t Enough

Process service depends on good information. If the defendant moved, left no forwarding address, or uses multiple residences, you’re working in the dark. In some cases, it’s not even clear if the defendant lives at the listed address anymore.

That’s where experienced investigators make a difference. These professionals go beyond basic service. They look at public records, talk to neighbors, verify employer details, and track patterns that reveal where a person might actually be living. This type of legwork takes time and expertise, which are two things most legal teams don’t have room for in a busy caseload.

Professional investigators can also anticipate evasive behavior. If someone works a night shift, they won’t be home during the day. If someone shares a residence, they might be hiding behind roommates or family members. Knowing how and when to approach these situations helps avoid wasted trips and costly delays.

How to Protect Your Case from Unnecessary Delays

Start With Strong Information

Make sure your client provides all possible details about the defendant’s work, habits, known addresses, social media, and contact history. The more you know, the better your chances of successful process service on the first try.

Don’t Wait Too Long To Escalate

If your process server has attempted service multiple times without success, it’s time to bring in support. Professional investigators offer skip tracing and surveillance methods that locate hard-to-find individuals quickly and legally.

Stay Organized

Keep records of every service attempt, communication, and address check. These details show the court you’re acting in good faith and doing everything required to notify the defendant.

Communicate With Your Client Early

Let them know that avoiding service isn’t unusual, but it does increase legal costs. Being transparent about the process and next steps builds trust and helps them stay patient through delays.

Ready to Track Down Hard-to-Serve Defendants?

If you’re dealing with someone who keeps dodging service, don’t let it stall your case any longer. Magna Legal Services has professional investigators, advanced skip tracing tools, and the field experience to locate even the most evasive parties. We’ll help you move the case forward quickly, legally, and without the frustration. Let us do the heavy lifting so your legal team can stay focused where it counts. Contact us today.

Magna Legal Services Merges with EveryWord to Expand National Footprint in Court Reporting and Litigation Support

PHILADELPHIA, May 8, 2025 /PRNewswire-PRWeb/ — Magna Legal Services (Magna LS), an ALM award-winning leader in court reporting, medical record retrieval and litigation consulting, is proud to announce its merger with EveryWord, a prominent court reporting firm based in Columbia, SC. The merger, effective April 25, was facilitated by Chase Culbertson, Head of M&A at Magna Legal Services.

“After more than 15 years of building EveryWord into a trusted name in the Carolinas, this merger represents an exciting new chapter for our team and our clients.”
 – David First, EveryWord Co-Founder

Founded over fifteen years ago, EveryWord has built a strong reputation as one of the leading independent court reporting firms in the Carolinas. EveryWord’s founders, David First and Cindy First, will be staying on to lead the EveryWord team that has joined Magna. Together, the companies boast a workforce of over 800 employees, 4,000 court reporters, 2,000 interpreters and 100 litigation consultants across more than 30 locations nationwide, forming one of the largest litigation support and consulting firms in the country.

“After more than 15 years of building EveryWord into a trusted name in the Carolinas, this merger represents an exciting new chapter for our team and our clients,” said David First, co-founder of EveryWord. “Magna’s national scale and cutting-edge resources will allow us to deliver even greater value—without compromising the local service and relationships our clients rely on.”

Clients of EveryWord will now have access to Magna’s full suite of services, including document translationinterpretingmedical record retrievalsocial media surveillancevisual communicationsjury consultinginvestigative servicesservice of process, and nationwide court reporting services.

Peter Hecht, Founding Partner & Executive Vice President of Sales of Magna Legal Services, added, “When you find another firm that aligns with your values, work ethic, and obsession with client service, the decision to join forces is easy. EveryWord has built something special in the Carolinas, and we’re excited to combine our strengths to deliver even more firepower, flexibility, and responsiveness to clients nationwide.”

Mark Williams, CEO of Magna Legal Services, expressed his enthusiasm for the merger, stating, “The combination of EveryWord with Magna Legal Services will continue to strengthen our presence nationally, particularly in North Carolina and South Carolina. We are so enthusiastic to be joining forces with EveryWord and to further our national and global leadership together.”

To learn more about the end-to-end litigation services provided by Magna Legal Services, click below:

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person sitting in front of a lap top for a virtual deposition. you can see 4 people on the laptop screen

How to Prepare Your Witness for a Virtual Deposition

Preparing a witness for a virtual deposition requires more than just sharing a Zoom link. Legal teams need to account for technical setup, psychological readiness, communication skills, and the unique dynamics of presenting testimony on-screen. Here are some tips for preparing your witness for a virtual deposition and ensuring it goes smoothly.

Understanding the Virtual Deposition Environment

A virtual deposition is different from an in-person setting in several key ways. The room setup is digital, eye contact is through a camera, and there are fewer physical cues to guide the conversation. Witnesses can feel isolated, distracted, or unsure of how to present themselves effectively. Without the comfort of being in the same room as their attorney, some witnesses struggle to stay focused or manage their nerves. Screen fatigue and unfamiliar technology only add to the pressure.

Helping The Witness Understand The Tools, Equipment, and Environment

Witness prep should start with a thorough tech check. Make sure your witness uses a device with a reliable webcam and a quality microphone. A hardwired internet connection is best, but a strong Wi-Fi signal works when tested in advance. Position the camera at eye level with a clean, neutral background and soft lighting. Avoid windows behind the witness and check for clutter. Headphones help reduce echo and prevent feedback. A quiet space with the door closed is essential since interruptions can break focus and affect testimony.

Building The Witness’s Confidence

Speaking into a screen can feel unnatural. Many witnesses don’t know where to look or how to carry themselves on video. Others struggle with nerves or overthink their answers. Coaching makes a big difference. Virtual prep should include tips for posture, eye contact, and facial expressions. Show witnesses how to stay present and aware without becoming stiff or robotic.

Practicing with Realistic Scenarios

Rehearsing for a virtual deposition helps witnesses feel prepared and in sync with their legal team. Mock sessions give them the chance to practice answering questions under realistic conditions. They get feedback in real time, so they can adjust their delivery and stay alert for common mistakes. Many witnesses struggle with things like interrupting the attorney, pausing too long, or looking off-screen when thinking. These habits are easy to fix when caught early.

Communication Skills in a Remote Setting

Talking over someone in a virtual deposition can create confusion and disrupt the transcript. Witnesses need to speak clearly and wait a beat before answering each question. This helps the court reporter and prevents missed words.

Body language also matters, but it’s harder to read on camera. Teach witnesses how to be expressive without overdoing it. It is also important to discuss how to recognize tone shifts in the opposing counsel’s voice, even when facial cues are limited. Encourage your witnesses to pause, think, and speak with intention. That keeps testimony clean and avoids giving the other side extra material to challenge.

Introducing and Handling Exhibits Virtually

Witnesses should know how to handle documents that appear on screen. They may be asked to scroll, zoom, or mark sections without fumbling. Practicing with digital exhibits ahead of time helps them stay focused and composed.

Screen sharing adds another layer. Witnesses need to know what others can see and how to interact with shared files. Moderators can help guide the flow of exhibits and ensure the witness understands what’s being shown and where to look to keep the session smooth and prevent technical confusion from derailing testimony.

Offering Day-of Deposition Tips

Before logging in, every witness should go through a final checklist. Test the tech, set the environment, and do a quick confidence reset. Offer last-minute reminders to help the witness stay centered. Having this pre-deposition pep talk will allow the witness to focus on the deposition and not the tech.

Let Magna Help You Win the Room. Even the Virtual One.

Virtual depositions bring new challenges, but they don’t have to create stress. Magna Legal Services helps attorneys prepare witnesses for every aspect of remote testimony—from technical setup and coaching to day-of support. During the deposition, Magna’s moderators and real-time court reporters support the process. Our team handles any tech hiccups, manages exhibits, and helps maintain a professional tone throughout the session. We’ve helped thousands of legal teams handle virtual depositions with confidence, and we’re ready to do the same for you.

To get started, request a free consultation or request a demo of the Virtual Deposition platform. Let Magna make your next virtual deposition a win.

MagnaFYI TIPs with Mark Basurto

A One-on-One with Mark Basurto of CogentEdge Strategic Witness Preparation

Meet Mark Basurto! Founder and Executive Vice President of Sales Peter Hecht sits down with Mark in this edition of Magna FYI tips to talk about the CogentEdge witness prep process, case outcomes, and the New York Jets.

Check out the full interview below!

red letters missing stamp

Skip Tracing: How Investigators Locate Missing Witnesses and Defendants

When individuals involved in legal cases go missing, tracking them down can be a difficult and time-consuming task. Investigators use skip tracing techniques to locate people who have intentionally or unintentionally gone off the radar, including witnesses or defendants in legal proceedings. Learn how skip tracing works and how it helps investigators track down missing individuals.

What Is Skip Tracing?

Skip tracing is the process of locating a person’s whereabouts, often when they are intentionally hiding or avoiding contact. While the term may sound like something out of a detective novel, it’s actually a critical tool in legal and investigative work. Investigators rely on it when individuals are needed for testimony, court appearances, or even to settle financial matters like unpaid debts.

Unlike general searches on social media or public databases, skip tracing involves a more detailed and investigative approach, utilizing databases, records, and sometimes even physical surveillance to track down the missing person. It’s an essential tool for private investigators, legal professionals, and collections agencies.

Why Skip Tracing Matters in Legal Cases

Without reliable information about these individuals, cases can be delayed, and justice may be hindered. In criminal cases, missing defendants can cause significant delays in the judicial process. If the defendant cannot be located for a court date, the case could face postponement or even dismissal in some situations. In civil matters, such as debt collections, locating the individual is key to ensuring the issue is resolved.

How Does Skip Tracing Work?

Skip tracing relies on a combination of technology, databases, and traditional investigative methods. Investigators begin with the basic information they have on the person, such as their name, last known address, phone number, and place of employment.

Database Searches

The first step involves searching through various databases. These databases hold information from public records, credit bureaus, and utility companies, which can provide current and past addresses, phone numbers, and employment history. By cross-referencing these records, investigators can gather leads on where the person might be hiding or residing.

Social Media and Online Presence

The modern-day skip tracer often turns to social media platforms and online resources to find additional clues. People may leave traces of their location through photos, posts, or comments. A defendant or witness who’s active online may unknowingly reveal their whereabouts or even share plans about their daily activities.

Interviewing Sources

Sometimes, the best clues come from people who know the missing individual. Investigators may conduct interviews with family members, neighbors, or colleagues who can provide valuable tips or confirm the person’s last known location. These firsthand accounts help narrow down potential places to search.

Surveillance and Fieldwork

In cases where digital methods fall short, fieldwork becomes necessary. Investigators may conduct surveillance to track the movements of the person they are searching for. By following leads and gathering real-time information, they can uncover important details that lead to a successful recovery.

When Skip Tracing Becomes Challenging

While skip tracing can be incredibly effective, it’s not without its challenges. People who deliberately want to avoid being found often take extra steps to erase their digital footprints and hide their whereabouts. They may use false identities, change phone numbers frequently, or live under assumed names, all of which complicate the search.

Additionally, legal restrictions in certain regions may limit access to some databases or records. Investigators must stay within the boundaries of the law while employing their techniques. That’s why working with professionals who understand the legal landscape of skip tracing is crucial.

Techniques for Accurate Skip Tracing

While skip tracing can be a complex process, investigators who use these techniques increase their chances of success:

  1. Start with accurate and detailed information: The more precise and up-to-date the information you have on the missing person, the more effective the process will be.
  2. Utilize multiple resources: Don’t rely on just one method. A combination of databases, social media, and fieldwork often leads to the best results.
  3. Follow the law: Always ensure that your efforts respect privacy laws and data protection regulations.
  4. Work with experts: Skip tracing is a skill that requires knowledge, experience, and the right tools. Professionals specializing in this area are often best equipped to locate a missing person efficiently.

Need Help Finding Someone?

If you’re struggling to locate a missing witness or defendant in your case, skip tracing can offer a solution. At Magna Legal Services, we specialize in skip tracing, using the most advanced tools and techniques to track down missing individuals. Our team of experts works efficiently to gather the necessary information and help your case proceed without unnecessary delays. Contact us today.

Man sending text message and sms with smartphone. Guy texting and using mobile phone late at night in dark. Communication or sexting concept. Finger typing with cellphone keyboard. Light from screen. can text messages be used in court

Private vs Public Social Media: Can DMs and Texts Be Used in Court?

Text messages and private messages on social media feel personal, but they don’t always stay private. In legal cases, especially divorces, custody disputes, or criminal charges, messages sent through your phone or apps can become key pieces of evidence. So can text messages be used in court? Yes, they can. And depending on what’s said, they might carry a lot of weight.

Courts Do Accept Text Messages as Evidence

Courts often allow text messages and DMs (direct messages) as evidence. The key requirement is that the messages are relevant and can be authenticated. That means the party introducing them must show who sent the message and that the content hasn’t been changed. That means screenshots aren’t always admissible.

Let’s say someone files for divorce and accuses their spouse of hiding income or threatening behavior. A string of angry texts or a private message discussing cash payments might become central to the case. If you’re wondering, “can text messages be used in court,” know that judges often rely on them to confirm facts or show intent. Authentication usually happens through witness testimony, phone records, or metadata. If someone sent a text from their phone number and later admits it, that message becomes strong evidence.

Private Messages Aren’t Always Protected

It’s common to believe that private messages, especially in apps like WhatsApp, Signal, or Facebook Messenger, are completely safe from court. That’s not true. If one party in a case legally obtains the messages, they can usually present them in court. In family law cases, this comes up often when one spouse has access to the other’s phone or shared cloud account.

A message marked “private” or sent on a secure platform doesn’t block it from being used in a legal case. If you sent the message, and someone can show the court that it came from you, it can become part of the evidence.

Deleted Messages Aren’t Always Gone

Deleting a message doesn’t mean it disappears forever. If the other party already took a screenshot or downloaded the chat, they can still use it. Some apps back up messages automatically to the cloud or a computer. Legal teams can subpoena those backups if needed. Courts can also approve forensic analysis to recover deleted texts from phones, especially in criminal or civil cases involving fraud or harassment. So texting something and then trying to erase it rarely protects you.

How Lawyers Use Texts Strategically

Attorneys use messages to build a timeline, show intent, or highlight contradictions. A text might confirm a meeting, admit wrongdoing, or contradict what someone says in court. For lawyers, these messages often make or break a case. But just because a message exists doesn’t mean it will be accepted. If it was obtained illegally, for example, by hacking into someone’s phone, it might not be allowed. This is where having an experienced legal team matters. They know how to present digital messages the right way and avoid problems with admissibility.

Screenshots Alone May Not Be Enough as Evidence

A simple screenshot won’t always meet court standards. Courts want to see when and how the message was collected, and they may question the authenticity of a screenshot without supporting data. If the other side argues that the message was altered or taken out of context, you’ll need more than just an image to back it up. This is where proper digital forensics preservation matters. If the evidence isn’t collected in a verifiable way, it can be thrown out.

A Case Is Stronger With Verified Digital Evidence

Courts treat text messages and social media posts as powerful evidence, but only when collected properly. Certified forensic tools like X1 Social Discovery, PageVault, and Hunchly can accurately preserve online content from phones, apps, and websites. These tools capture not just the message but also the source code, metadata, timestamps, and embedded links. Then data can be secured with cryptographic hash values and full chain-of-custody records. That way, it’s easier to establish authenticity and foundation.

Build a Stronger Case With Magna’s Litigation Support

Don’t risk having key digital evidence excluded because it wasn’t preserved correctly. If you’re a lawyer or paralegal collecting text messages or social media posts, get help from a team that knows how to do it right. We make sure what you collect won’t be challenged later. That includes deleted messages, hidden conversations, or data stored in cloud backups. If your team needs to show who sent what and when, our process gives you the proof. Magna Legal Services works with law firms nationwide to collect and secure digital evidence that stands up in court. Contact us today to talk with a litigation support specialist who can walk you through the process and help you understand how text messages can be used in court.