Category: Blogs & Whitepapers

group of lawyers discussing jury selection

Should You Utilize Online Activity for Jury Selection?

Posted on | by veatechnologies

Jury selection is a critical part of a trial. The people who make it into the jury box bring their life experiences, beliefs, and biases with them. Attorneys and their teams do everything they can to learn who those jurors are before making their decisions. But with courts limiting access to jurors more than ever, that job has become harder. That’s where online activity can offer a big advantage.

Why Online Activity Matters During Jury Selection

In most cases, lawyers only get limited access to a juror’s background during jury selection. Voir dire might give some helpful answers, and public records can add a little more. But that barely scratches the surface. People share far more online than they do in a courtroom. Public social media posts, blog entries, usernames, and comments can all help build a clearer picture of how a juror thinks.

Online activity may reveal how someone feels about political issues, religion, law enforcement, or civil rights. It may show strong opinions about issues directly related to the case. If a person is highly vocal online about workplace discrimination, for example, and they’re sitting on a panel in an employment trial, that’s something an attorney needs to know.

Magna Legal’s JuryScout uses this kind of information to support smarter, more informed jury selection.

How JuryScout Builds Juror Profiles

JuryScout works alongside traditional jury selection methods. It doesn’t replace voir dire or background checks; rather, it strengthens them. The tool scans public online behavior and compiles a digital profile for each juror. These profiles include:

  • How often a juror posts, comments, or shares photos
  • The number and types of social media accounts they have
  • Whether their content is public or private
  • How many usernames or aliases they use
  • The kind of topics they discuss in public spaces

This data helps attorneys decide whether a juror may carry bias into the courtroom. Maybe a juror runs a personal blog where they’ve written strong opinions on healthcare policy. If the trial involves a healthcare provider, that post becomes highly relevant.

JuryScout also tracks whether jurors continue posting during trial or after a verdict. Courts usually instruct jurors not to discuss the case, but not everyone listens. Some jurors have posted about trial details in real-time, violating those rules and risking the fairness of the process.

Using Online Habits to Spot Bias

Bias isn’t always obvious. Jurors don’t always say how they feel during questioning. But online, they might show it. A juror might “like” dozens of posts related to a specific social cause or share memes that suggest a strong opinion on law enforcement or the court system.

Let’s say a juror frequently shares posts about distrust in large corporations. That could matter a lot in a product liability trial. Or maybe their public comments show a strong loyalty to a political party, which could affect how they view government regulation, taxes, or civil rights.

This kind of online behavior gives attorneys better information during jury selection. Instead of guessing, they have facts.

The Real-World Impact of JuryScout

After a high-profile trial involving sexual harassment, Magna Legal Services was hired post-verdict to review the jury’s online behavior. The verdict had gone against the defendant, and the legal team suspected misconduct.

Magna Legal used JuryScout to pull cached online data from before and during the trial. The tool found four jurors who broke the judge’s rules. They had looked up case information, posted about the trial online, and discussed it with others. This information became key evidence in an appeal. Without JuryScout, those jurors’ actions may have never come to light.

Stay Ahead with Smarter Jury Selection

Lawyers can’t afford to guess during jury selection. They need every piece of information they can legally gather, and online activity is one of the richest sources available. Courts continue to limit what attorneys can ask jurors in person, and jurors continue to reveal themselves online. JuryScout helps bridge that gap and gives your team a sharper toolset.

Discuss Your Next Case With Magna Legal

Every juror makes a difference. Don’t leave your case to chance. Talk with Magna Legal about how JuryScout can support your trial strategy. Whether you’re preparing for voir dire or handling a post-verdict review, our team gives you the information you need to make smart choices. Reach out today and get the clarity you deserve before your case reaches the jury box.

empty jury box in a courtroom before voir dire questions

Best Voir Dire Questions You Should Ask for Civil and Criminal Cases

Posted on | by Peter Hecht

Choosing a jury isn’t about luck. It’s about asking the right voir dire questions that help attorneys build trust, identify bias, and select jurors who can be fair. In both civil and criminal trials, these questions can shape everything that follows. The way a juror answers often gives you more than a yes or no. It gives you a glimpse into how they think, what they fear, and what may push them toward one side. Here are some of the most effective voir dire questions for both civil and criminal trials to get you on the right track for conducting a voir dire.

Voir Dire Questions That Work in Civil Cases

Find Out How Jurors Feel About Lawsuits

Some jurors believe most lawsuits waste time. Others think businesses never take responsibility. You can’t afford to guess.

Ask this:

“Have you ever been involved in a lawsuit, whether as a plaintiff, defendant, or witness?”

This question helps identify jurors with personal experiences that might affect how they see your client. Follow up by asking how that experience felt and whether they thought the outcome was fair.

Ask this:

“Do you think people file lawsuits too easily these days?”

People who agree may see your client as part of the problem—especially in personal injury or product liability cases.

Spot the “Nuclear Jurors” Early

A nuclear juror tends to favor massive damage awards, no matter the facts. You don’t want one deciding your client’s future.

Ask this:

“What do you think is the best way to hold a company accountable for wrongdoing?”

Jurors who mention large financial penalties may push for verdicts based on emotion, not evidence.

Ask this:

“Do you think high verdicts are a way to send a message to big companies?”

If the juror agrees, be ready to follow up. You need to know if they’ll listen to facts over feelings.

Test Their Comfort With Experts and Technical Evidence

woman with hand on bible taking oath in a courtroom

Civil trials often depend on expert witnesses. But not every juror trusts them or even understands what they’re saying.

Ask this:

“How do you feel about experts being paid to testify in trials?”

This question can reveal distrust. You can also ask whether they think experts tend to “take sides” based on who pays them.

Ask this:

“If this case involves technical or scientific evidence, would you feel comfortable making a decision based on it?”

Some jurors feel overwhelmed by technical language, especially in medical or engineering cases. If they say no, that’s a red flag.

Learn About Personal Grudges or Biases

Everyone brings personal baggage. Your job is to find out what it is before opening statements.

Ask this:

“Have you had a bad experience with a company, service provider, or insurance claim?”

A negative story from years ago could turn into bias against your client. This is especially important in insurance defense or product cases.

Voir Dire Questions That Work in Criminal Cases

Check for Bias About Police and the Justice System

police putting a man in handcuffs for a crime

Many criminal cases rely on police testimony. Some jurors trust law enforcement completely. Others don’t trust them at all.

Ask this:

“Have you or someone close to you had a negative or positive experience with police or the legal system?”

You’ll learn more than just opinion. You’ll often hear personal stories that shape how they see authority.

Ask this:

“Do you believe the criminal justice system treats everyone fairly?”

Jurors with strong views here might lean heavily toward one side before hearing any evidence.

Make Sure They Understand Presumption of Innocence

Some people walk in assuming guilt just because there’s a trial. You need to fix that before it hurts your case.

Ask this:

“If you were accused of a crime, would you want jurors to wait until they hear the full case before forming an opinion?”

This flips the situation and helps them think more personally.

Then ask: “Can you do that for this defendant?”

If they hesitate, they may not be right for this trial.

Look for Strong Views on Crime and Punishment

Some jurors see criminal trials as a chance to push a moral agenda. That can create problems, especially if the case is emotional.

Ask this:

“Do you believe people who break the law deserve second chances?”

This helps you understand how they feel about rehabilitation, punishment, and the idea of redemption.

Ask this:

“What do you think about plea deals in criminal cases?”

This shows how they see the prosecution process. Some jurors see plea deals as unfair, which can shape how they view the defense or the system as a whole.

Uncover Bias Based on the Type of Crime

Every juror has lines they won’t cross. Some crimes trigger deep emotional responses. You need to know those limits.

Ask this:

“Are there any kinds of criminal charges that would be hard for you to stay neutral on?”

Don’t sugarcoat this. If someone says they can’t stay open-minded in a drug or sexual assault case, they shouldn’t be on the jury.

Your Voir Dire Questions Should Match Your Case

Every trial is different. The best voir dire questions help you spot hidden bias, encourage honesty, and build a jury that’s willing to listen. Start with general questions, then go deeper. Pay attention to body language, tone, and hesitation. The goal isn’t to trip anyone up. It’s to create a fair trial from the very first step.

If you’re not sure where to start or need help sharpening your voir dire strategy, you don’t have to handle it alone. Jury consultants and legal support teams can help you plan and test your voir dire questions before trial even begins.

Get Support That Strengthens Your Case from Day One

Jury selection can make or break your trial. Great voir dire questions do more than gather information. They help you connect, uncover bias, and guide your trial strategy. Magna Legal Services offers trial consulting, mock jury testing, and support with voir dire preparation for both civil and criminal cases.

If you’re preparing for trial and need help fine-tuning your voir dire approach, Magna Legal is ready to support you. From identifying nuclear jurors to strengthening your jury strategy, we’ll help you walk into court with confidence. Contact us today.

Peeking through window blinds. Hand separating the slats of the window curtain with fingers to look out at process server to avoid being served

What Happens If a Defendant Avoids Process Service

Posted on | by Peter Hecht

When a defendant avoids process service, it stalls the entire case. Deadlines get pushed, court dates move, and your client’s goals slip further away. Serving legal documents isn’t just a formality. It’s a critical part of due process, and without it, the case cannot move forward.

Some defendants don’t want to be found. They change addresses, dodge process servers, or rely on misinformation to stay hidden. This behavior creates real headaches for attorneys and legal teams. But the law still requires proper notice, and courts won’t excuse service just because someone made themselves scarce.

Evasive Defendants Can Derail Your Progress

Process service is not optional; it’s a legal requirement. If you can’t get the defendant properly served, the case doesn’t start. Judges can’t rule. Discovery doesn’t begin. Even the best evidence won’t matter if the court never gains jurisdiction. Some people go to great lengths to avoid being served. They might stop answering the door, stop checking their mail, or leave town altogether. In other cases, the defendant may lie to friends and family about their location, or even use aliases to avoid detection.

This is a known tactic. Many defendants believe that avoiding service will buy them time or make the lawsuit disappear. But legal professionals know better. Delaying service only increases legal costs, frustrates clients, and clogs up your workflow.

Don’t Let Delays Win the Case for the Other Side

Process servers are trained to locate and serve defendants. But in especially tricky cases, that’s not enough. When a defendant goes off the radar, traditional process service methods fall short. This is where persistence and strategy make a difference.

Courts don’t let cases hang in limbo forever. If you can show that a person is actively avoiding service, a judge may allow alternative service, like posting on a front door, sending documents by certified mail, or publishing notice in a newspaper. But judges don’t approve these methods lightly. You’ll need proof that you’ve made serious, repeated efforts to serve the defendant through regular means. Attorneys who document each service attempt, time, and location have a much stronger chance of getting alternative methods approved. Judges look for evidence of effort, such as multiple visits at different hours, confirmation of the address, and reliable reports from process servers.

Why Standard Methods Sometimes Aren’t Enough

Process service depends on good information. If the defendant moved, left no forwarding address, or uses multiple residences, you’re working in the dark. In some cases, it’s not even clear if the defendant lives at the listed address anymore.

That’s where experienced investigators make a difference. These professionals go beyond basic service. They look at public records, talk to neighbors, verify employer details, and track patterns that reveal where a person might actually be living. This type of legwork takes time and expertise, which are two things most legal teams don’t have room for in a busy caseload.

Professional investigators can also anticipate evasive behavior. If someone works a night shift, they won’t be home during the day. If someone shares a residence, they might be hiding behind roommates or family members. Knowing how and when to approach these situations helps avoid wasted trips and costly delays.

How to Protect Your Case from Unnecessary Delays

Start With Strong Information

Make sure your client provides all possible details about the defendant’s work, habits, known addresses, social media, and contact history. The more you know, the better your chances of successful process service on the first try.

Don’t Wait Too Long To Escalate

If your process server has attempted service multiple times without success, it’s time to bring in support. Professional investigators offer skip tracing and surveillance methods that locate hard-to-find individuals quickly and legally.

Stay Organized

Keep records of every service attempt, communication, and address check. These details show the court you’re acting in good faith and doing everything required to notify the defendant.

Communicate With Your Client Early

Let them know that avoiding service isn’t unusual, but it does increase legal costs. Being transparent about the process and next steps builds trust and helps them stay patient through delays.

Ready to Track Down Hard-to-Serve Defendants?

If you’re dealing with someone who keeps dodging service, don’t let it stall your case any longer. Magna Legal Services has professional investigators, advanced skip tracing tools, and the field experience to locate even the most evasive parties. We’ll help you move the case forward quickly, legally, and without the frustration. Let us do the heavy lifting so your legal team can stay focused where it counts. Contact us today.

Magna Legal Services Merges with EveryWord to Expand National Footprint in Court Reporting and Litigation Support

Posted on | by Peter Hecht

PHILADELPHIA, May 8, 2025 /PRNewswire-PRWeb/ — Magna Legal Services (Magna LS), an ALM award-winning leader in court reporting, medical record retrieval and litigation consulting, is proud to announce its merger with EveryWord, a prominent court reporting firm based in Columbia, SC. The merger, effective April 25, was facilitated by Chase Culbertson, Head of M&A at Magna Legal Services.

“After more than 15 years of building EveryWord into a trusted name in the Carolinas, this merger represents an exciting new chapter for our team and our clients.”
 – David First, EveryWord Co-Founder

Founded over fifteen years ago, EveryWord has built a strong reputation as one of the leading independent court reporting firms in the Carolinas. EveryWord’s founders, David First and Cindy First, will be staying on to lead the EveryWord team that has joined Magna. Together, the companies boast a workforce of over 800 employees, 4,000 court reporters, 2,000 interpreters and 100 litigation consultants across more than 30 locations nationwide, forming one of the largest litigation support and consulting firms in the country.

“After more than 15 years of building EveryWord into a trusted name in the Carolinas, this merger represents an exciting new chapter for our team and our clients,” said David First, co-founder of EveryWord. “Magna’s national scale and cutting-edge resources will allow us to deliver even greater value—without compromising the local service and relationships our clients rely on.”

Clients of EveryWord will now have access to Magna’s full suite of services, including document translation, interpreting, medical record retrieval, social media surveillance, visual communications, jury consulting, investigative services, service of process, and nationwide court reporting services.

Peter Hecht, Founding Partner & Executive Vice President of Sales of Magna Legal Services, added, “When you find another firm that aligns with your values, work ethic, and obsession with client service, the decision to join forces is easy. EveryWord has built something special in the Carolinas, and we’re excited to combine our strengths to deliver even more firepower, flexibility, and responsiveness to clients nationwide.”

Mark Williams, CEO of Magna Legal Services, expressed his enthusiasm for the merger, stating, “The combination of EveryWord with Magna Legal Services will continue to strengthen our presence nationally, particularly in North Carolina and South Carolina. We are so enthusiastic to be joining forces with EveryWord and to further our national and global leadership together.”

To learn more about the end-to-end litigation services provided by Magna Legal Services, click below:

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person sitting in front of a lap top for a virtual deposition. you can see 4 people on the laptop screen

How to Prepare Your Witness for a Virtual Deposition

Posted on | by Peter Hecht

Preparing a witness for a virtual deposition requires more than just sharing a Zoom link. Legal teams need to account for technical setup, psychological readiness, communication skills, and the unique dynamics of presenting testimony on-screen. Here are some tips for preparing your witness for a virtual deposition and ensuring it goes smoothly.

Understanding the Virtual Deposition Environment

A virtual deposition is different from an in-person setting in several key ways. The room setup is digital, eye contact is through a camera, and there are fewer physical cues to guide the conversation. Witnesses can feel isolated, distracted, or unsure of how to present themselves effectively. Without the comfort of being in the same room as their attorney, some witnesses struggle to stay focused or manage their nerves. Screen fatigue and unfamiliar technology only add to the pressure.

Helping The Witness Understand The Tools, Equipment, and Environment

Witness prep should start with a thorough tech check. Make sure your witness uses a device with a reliable webcam and a quality microphone. A hardwired internet connection is best, but a strong Wi-Fi signal works when tested in advance. Position the camera at eye level with a clean, neutral background and soft lighting. Avoid windows behind the witness and check for clutter. Headphones help reduce echo and prevent feedback. A quiet space with the door closed is essential since interruptions can break focus and affect testimony.

Building The Witness’s Confidence

Speaking into a screen can feel unnatural. Many witnesses don’t know where to look or how to carry themselves on video. Others struggle with nerves or overthink their answers. Coaching makes a big difference. Virtual prep should include tips for posture, eye contact, and facial expressions. Show witnesses how to stay present and aware without becoming stiff or robotic.

Practicing with Realistic Scenarios

Rehearsing for a virtual deposition helps witnesses feel prepared and in sync with their legal team. Mock sessions give them the chance to practice answering questions under realistic conditions. They get feedback in real time, so they can adjust their delivery and stay alert for common mistakes. Many witnesses struggle with things like interrupting the attorney, pausing too long, or looking off-screen when thinking. These habits are easy to fix when caught early.

Communication Skills in a Remote Setting

Talking over someone in a virtual deposition can create confusion and disrupt the transcript. Witnesses need to speak clearly and wait a beat before answering each question. This helps the court reporter and prevents missed words.

Body language also matters, but it’s harder to read on camera. Teach witnesses how to be expressive without overdoing it. It is also important to discuss how to recognize tone shifts in the opposing counsel’s voice, even when facial cues are limited. Encourage your witnesses to pause, think, and speak with intention. That keeps testimony clean and avoids giving the other side extra material to challenge.

Introducing and Handling Exhibits Virtually

Witnesses should know how to handle documents that appear on screen. They may be asked to scroll, zoom, or mark sections without fumbling. Practicing with digital exhibits ahead of time helps them stay focused and composed.

Screen sharing adds another layer. Witnesses need to know what others can see and how to interact with shared files. Moderators can help guide the flow of exhibits and ensure the witness understands what’s being shown and where to look to keep the session smooth and prevent technical confusion from derailing testimony.

Offering Day-of Deposition Tips

Before logging in, every witness should go through a final checklist. Test the tech, set the environment, and do a quick confidence reset. Offer last-minute reminders to help the witness stay centered. Having this pre-deposition pep talk will allow the witness to focus on the deposition and not the tech.

Let Magna Help You Win the Room. Even the Virtual One.

Virtual depositions bring new challenges, but they don’t have to create stress. Magna Legal Services helps attorneys prepare witnesses for every aspect of remote testimony—from technical setup and coaching to day-of support. During the deposition, Magna’s moderators and real-time court reporters support the process. Our team handles any tech hiccups, manages exhibits, and helps maintain a professional tone throughout the session. We’ve helped thousands of legal teams handle virtual depositions with confidence, and we’re ready to do the same for you.

To get started, request a free consultation or request a demo of the Virtual Deposition platform. Let Magna make your next virtual deposition a win.

red letters missing stamp

Skip Tracing: How Investigators Locate Missing Witnesses and Defendants

Posted on | by Peter Hecht

When individuals involved in legal cases go missing, tracking them down can be a difficult and time-consuming task. Investigators use skip tracing techniques to locate people who have intentionally or unintentionally gone off the radar, including witnesses or defendants in legal proceedings. Learn how skip tracing works and how it helps investigators track down missing individuals.

What Is Skip Tracing?

Skip tracing is the process of locating a person’s whereabouts, often when they are intentionally hiding or avoiding contact. While the term may sound like something out of a detective novel, it’s actually a critical tool in legal and investigative work. Investigators rely on it when individuals are needed for testimony, court appearances, or even to settle financial matters like unpaid debts.

Unlike general searches on social media or public databases, skip tracing involves a more detailed and investigative approach, utilizing databases, records, and sometimes even physical surveillance to track down the missing person. It’s an essential tool for private investigators, legal professionals, and collections agencies.

Why Skip Tracing Matters in Legal Cases

Without reliable information about these individuals, cases can be delayed, and justice may be hindered. In criminal cases, missing defendants can cause significant delays in the judicial process. If the defendant cannot be located for a court date, the case could face postponement or even dismissal in some situations. In civil matters, such as debt collections, locating the individual is key to ensuring the issue is resolved.

How Does Skip Tracing Work?

Skip tracing relies on a combination of technology, databases, and traditional investigative methods. Investigators begin with the basic information they have on the person, such as their name, last known address, phone number, and place of employment.

Database Searches

The first step involves searching through various databases. These databases hold information from public records, credit bureaus, and utility companies, which can provide current and past addresses, phone numbers, and employment history. By cross-referencing these records, investigators can gather leads on where the person might be hiding or residing.

Social Media and Online Presence

The modern-day skip tracer often turns to social media platforms and online resources to find additional clues. People may leave traces of their location through photos, posts, or comments. A defendant or witness who’s active online may unknowingly reveal their whereabouts or even share plans about their daily activities.

Interviewing Sources

Sometimes, the best clues come from people who know the missing individual. Investigators may conduct interviews with family members, neighbors, or colleagues who can provide valuable tips or confirm the person’s last known location. These firsthand accounts help narrow down potential places to search.

Surveillance and Fieldwork

In cases where digital methods fall short, fieldwork becomes necessary. Investigators may conduct surveillance to track the movements of the person they are searching for. By following leads and gathering real-time information, they can uncover important details that lead to a successful recovery.

When Skip Tracing Becomes Challenging

While skip tracing can be incredibly effective, it’s not without its challenges. People who deliberately want to avoid being found often take extra steps to erase their digital footprints and hide their whereabouts. They may use false identities, change phone numbers frequently, or live under assumed names, all of which complicate the search.

Additionally, legal restrictions in certain regions may limit access to some databases or records. Investigators must stay within the boundaries of the law while employing their techniques. That’s why working with professionals who understand the legal landscape of skip tracing is crucial.

Techniques for Accurate Skip Tracing

While skip tracing can be a complex process, investigators who use these techniques increase their chances of success:

  1. Start with accurate and detailed information: The more precise and up-to-date the information you have on the missing person, the more effective the process will be.
  2. Utilize multiple resources: Don’t rely on just one method. A combination of databases, social media, and fieldwork often leads to the best results.
  3. Follow the law: Always ensure that your efforts respect privacy laws and data protection regulations.
  4. Work with experts: Skip tracing is a skill that requires knowledge, experience, and the right tools. Professionals specializing in this area are often best equipped to locate a missing person efficiently.

Need Help Finding Someone?

If you’re struggling to locate a missing witness or defendant in your case, skip tracing can offer a solution. At Magna Legal Services, we specialize in skip tracing, using the most advanced tools and techniques to track down missing individuals. Our team of experts works efficiently to gather the necessary information and help your case proceed without unnecessary delays. Contact us today.

Man sending text message and sms with smartphone. Guy texting and using mobile phone late at night in dark. Communication or sexting concept. Finger typing with cellphone keyboard. Light from screen. can text messages be used in court

Private vs Public Social Media: Can DMs and Texts Be Used in Court?

Posted on | by Peter Hecht

Text messages and private messages on social media feel personal, but they don’t always stay private. In legal cases, especially divorces, custody disputes, or criminal charges, messages sent through your phone or apps can become key pieces of evidence. So can text messages be used in court? Yes, they can. And depending on what’s said, they might carry a lot of weight.

Courts Do Accept Text Messages as Evidence

Courts often allow text messages and DMs (direct messages) as evidence. The key requirement is that the messages are relevant and can be authenticated. That means the party introducing them must show who sent the message and that the content hasn’t been changed. That means screenshots aren’t always admissible.

Let’s say someone files for divorce and accuses their spouse of hiding income or threatening behavior. A string of angry texts or a private message discussing cash payments might become central to the case. If you’re wondering, “can text messages be used in court,” know that judges often rely on them to confirm facts or show intent. Authentication usually happens through witness testimony, phone records, or metadata. If someone sent a text from their phone number and later admits it, that message becomes strong evidence.

Private Messages Aren’t Always Protected

It’s common to believe that private messages, especially in apps like WhatsApp, Signal, or Facebook Messenger, are completely safe from court. That’s not true. If one party in a case legally obtains the messages, they can usually present them in court. In family law cases, this comes up often when one spouse has access to the other’s phone or shared cloud account.

A message marked “private” or sent on a secure platform doesn’t block it from being used in a legal case. If you sent the message, and someone can show the court that it came from you, it can become part of the evidence.

Deleted Messages Aren’t Always Gone

Deleting a message doesn’t mean it disappears forever. If the other party already took a screenshot or downloaded the chat, they can still use it. Some apps back up messages automatically to the cloud or a computer. Legal teams can subpoena those backups if needed. Courts can also approve forensic analysis to recover deleted texts from phones, especially in criminal or civil cases involving fraud or harassment. So texting something and then trying to erase it rarely protects you.

How Lawyers Use Texts Strategically

Attorneys use messages to build a timeline, show intent, or highlight contradictions. A text might confirm a meeting, admit wrongdoing, or contradict what someone says in court. For lawyers, these messages often make or break a case. But just because a message exists doesn’t mean it will be accepted. If it was obtained illegally, for example, by hacking into someone’s phone, it might not be allowed. This is where having an experienced legal team matters. They know how to present digital messages the right way and avoid problems with admissibility.

Screenshots Alone May Not Be Enough as Evidence

A simple screenshot won’t always meet court standards. Courts want to see when and how the message was collected, and they may question the authenticity of a screenshot without supporting data. If the other side argues that the message was altered or taken out of context, you’ll need more than just an image to back it up. This is where proper digital forensics preservation matters. If the evidence isn’t collected in a verifiable way, it can be thrown out.

A Case Is Stronger With Verified Digital Evidence

Courts treat text messages and social media posts as powerful evidence, but only when collected properly. Certified forensic tools like X1 Social Discovery, PageVault, and Hunchly can accurately preserve online content from phones, apps, and websites. These tools capture not just the message but also the source code, metadata, timestamps, and embedded links. Then data can be secured with cryptographic hash values and full chain-of-custody records. That way, it’s easier to establish authenticity and foundation.

Build a Stronger Case With Magna’s Litigation Support

Don’t risk having key digital evidence excluded because it wasn’t preserved correctly. If you’re a lawyer or paralegal collecting text messages or social media posts, get help from a team that knows how to do it right. We make sure what you collect won’t be challenged later. That includes deleted messages, hidden conversations, or data stored in cloud backups. If your team needs to show who sent what and when, our process gives you the proof. Magna Legal Services works with law firms nationwide to collect and secure digital evidence that stands up in court. Contact us today to talk with a litigation support specialist who can walk you through the process and help you understand how text messages can be used in court.

close up of three females holding phones in their hands posting on social media

Social Media Investigations: What Can Be Used in Court?

Posted on | by Peter Hecht

Social media platforms are a goldmine of information. For legal professionals, social media background checks provide valuable insights into a person’s behavior, character, and even their involvement in criminal activities. When it comes to legal cases, these platforms can play a significant role in gathering evidence. But what exactly can be used in court? Let’s explore how social media investigations can impact legal cases and what you need to know.

The Power of Social Media Evidence

Social media sites like Facebook, Instagram, X (Twitter), and LinkedIn have become platforms where people share personal thoughts, activities, and opinions. This shared content can hold substantial weight when used in legal cases. From images and videos to text posts and interactions, all of it can become a part of a social media background check.

One of the most common uses of social media in criminal cases involves tracking the activities of suspects or witnesses. Posts, photos, or comments may provide crucial details about a person’s actions or state of mind leading up to an incident. Investigators use this information to establish timelines or confirm testimonies. Even private messages or deleted posts can be recovered through thorough investigations.

How Social Media Background Checks Are Used in Court

Legal teams often turn to social media background checks to find digital evidence that might help support their case. Here are the main ways social media information is used in court.

Verifying Alibis

A critical aspect of any criminal case is the verification of alibis. Social media can be a valuable tool for confirming or disproving claims. For example, if a suspect claims to be elsewhere during a crime, a post made on Facebook or a check-in on X could provide the proof needed to confirm or challenge the alibi.

Proving Motive or Intent

Prosecutors and defense attorneys often rely on social media investigations to understand the motive behind a crime. If someone posts threatening messages or shares hostile content toward a victim, this can suggest intent. In civil cases, social media activity can help uncover disputes, financial difficulties, or other reasons that might explain someone’s actions or decisions.

Gathering Witness Testimonies and Statements

Witnesses can also be influenced by social media activity. A comment or post they made about the incident could support or contradict their testimony in court.

Legal Considerations When Using Social Media Evidence

While social media background checks offer powerful evidence, there are important legal considerations to keep in mind. Courts require that digital evidence is obtained and presented following strict legal guidelines. Here are some points to remember:

Admissibility of Social Media Evidence

Not all social media evidence is automatically admissible in court. Courts evaluate the relevance and authenticity of the evidence before allowing it in a trial. The party presenting social media evidence must prove that it is what it claims to be and that it has not been altered or tampered with.

Privacy Issues

Social media users often assume a degree of privacy when posting content. However, the line between private and public content can be blurry. Investigators need to be careful not to violate privacy rights when collecting evidence. Private accounts may require legal consent or a court order to access, depending on the circumstances.

How Social Media Investigations Are Conducted

Social media background checks are typically carried out by private investigators or legal professionals trained to navigate social media platforms. They search for relevant information, assess the credibility of posts, and ensure that the evidence collected can withstand legal scrutiny in court.

Tools and Methods Used

Investigators use specialized tools to search for and recover social media content. These tools can track posts across multiple platforms, identify connections between individuals, and even recover deleted content. Some software can even map out social networks, showing how individuals are connected to others involved in a case.

Recovering Deleted Content

One of the biggest challenges in social media investigations is dealing with deleted content. However, many times, deleted posts, photos, or videos can be recovered using advanced techniques. This is why it’s important to hire professionals with experience in digital forensics to ensure no vital evidence is missed.

Stay Ahead of the Curve with Social Media Investigations

Whether you need to gather evidence for a criminal case or confirm details in a civil matter, partnering with a trusted team of professionals ensures that the social media data used in your case is both reliable and legally sound.

Don’t leave anything to chance – contact Magna Legal today to learn how we can help you navigate the world of social media investigations and gather the evidence you need to succeed.

private investigator Taking Photos Of Man And Woman On Street

When Should Attorneys Hire a Private Investigator for a Case?

Posted on | by Peter Hecht

Private investigators can be an invaluable resource for attorneys, especially when a case hinges on uncovering crucial details or verifying complex facts. Many attorneys rely on private investigators to dig deeper into cases, gather evidence, and help build a stronger argument for their clients. Knowing when to hire a private investigator can make a significant difference in the outcome of a case.

When the Facts Don’t Add Up

Sometimes, the evidence presented by a client or opposing party doesn’t seem quite right. When inconsistencies or contradictions arise, hiring a private investigator can help clarify the situation. These professionals have the tools and experience to verify facts, locate witnesses, and uncover hidden details that may otherwise go unnoticed.

Example:

If an individual is involved in a personal injury case and their statements don’t align with the medical records or other evidence, a private investigator can help track down surveillance footage, identify witnesses, or even look into the background of the defendant. They can also examine social media and public records for any red flags.

When You Need Surveillance

Surveillance is a common reason why attorneys hire a private investigator. Whether it’s monitoring an individual’s activities, gathering evidence for a fraud case, or verifying a witness’s whereabouts, private investigators have the skills and tools to conduct discreet surveillance. They can track a subject’s movements, identify patterns in their behavior, and document key activities that could be crucial in a case.

Example:

In a child custody case, a private investigator might observe one parent’s behavior to determine whether they are meeting the criteria for being a fit guardian. In insurance fraud cases, investigators often monitor individuals suspected of exaggerating their injuries or claims.

When You Need to Find People or Assets

Many legal cases require tracking down individuals or assets. Whether it’s locating a missing witness, an heir, or even someone trying to avoid a subpoena, private investigators specialize in finding people. They have access to databases and investigative resources that are not available to the public, and they know how to search efficiently and discreetly.

Example:

In cases involving debts or financial disputes, private investigators can help identify hidden assets or trace financial transactions. They can uncover bank accounts, properties, or other valuable assets that might be hidden or concealed.

When You Need Expert Research

Lawyers often find themselves sifting through mountains of data to support their case. Whether it’s public records, social media activity, or finding connections between parties, the research involved can be overwhelming. Private investigators bring specialized knowledge to the table when it comes to thorough, detailed research. They know how to search for and analyze information that’s relevant to the case and know where to look when the details aren’t easily accessible.

Example:

In a case involving fraudulent business practices, a private investigator might dig into the company’s history, uncovering past fraudulent activity or finding links to other companies that could be relevant. Private investigators can also comb through social media accounts, online platforms, and other resources to gather evidence for intellectual property theft or other legal matters.

When a Case Needs a Thorough Background Check

In many legal situations, you need to know the full background of a party involved in the case, especially if they’re a witness, expert, or even a potential juror. Attorneys often hire a private investigator to conduct background checks on individuals to ensure they don’t have any hidden agendas or ulterior motives. Private investigators can uncover criminal histories, previous lawsuits, financial difficulties, or any other details that may affect their credibility or reliability in court.

Example:

If an attorney is representing a client in a business dispute and the opposing party has questionable financial history or previous lawsuits related to fraud, a private investigator can uncover these details.

When You’re Dealing with Complex Cases

Some cases involve intricate details and high stakes. When a case is complex or involves multiple parties, finding the right facts to support your case becomes even more critical. Attorneys dealing with high-stakes cases like corporate litigation, fraud, or complex family law matters benefit greatly from hiring a private investigator. In situations like these, hiring a private investigator isn’t just about gathering information; it’s about doing so in a way that holds up in court.

Example:

In a corporate fraud case, a private investigator can trace financial transactions across multiple accounts to uncover hidden assets or fraudulent activities. Similarly, in a complex divorce involving hidden wealth, an investigator can track down offshore accounts or undisclosed properties to ensure a fair settlement.

When You Want to Protect Your Client’s Interests

Attorneys don’t just need to gather evidence against the opposing party. They also need to ensure that their clients are protected from any risks or potential harm. Private investigators can help protect a client’s interests by vetting witnesses, uncovering hidden threats, and even providing security when necessary.

Example:

In high-profile cases or those involving threats, private investigators can help ensure a client’s safety. They may also assist in verifying the legitimacy of claims made by the opposing party, helping to ensure the case remains as fair and secure as possible.

Take Action With Magna Legal

Hiring a private investigator could be the key to unlocking the information you need to win your case. Don’t hesitate to reach out to Magna Legal to hire a professional private investigator today.

Magna Legal Services Expands National Footprint with Merger of Basye Santiago Reporting

Posted on | by Peter Hecht

Magna Legal Services (Magna LS), an ALM award-winning leader in court reporting, medical record retrieval and litigation consulting, is proud to announce its merger with Basye Santiago Reporting (BSR), a prominent court reporting firm based in Delaware.

PHILADELPHIA, April 17, 2025 /PRNewswire-PRWeb/ — Magna Legal Services (Magna LS), an ALM award-winning leader in court reporting, medical record retrieval and litigation consulting, is proud to announce its merger with Basye Santiago Reporting (BSR), a prominent court reporting firm based in Delaware. Founded over fifteen years ago, BSR has earned a reputation as a trusted leader in the Delaware market. The merger, effective March 17, 2025, was facilitated by Chase Culbertson, Head of M&A at Magna Legal Services.

“Having known Shenna and Yvonne for over 30 years, I am confident that this merger will be a seamless integration. We look forward to the combined strength of both companies as we continue to lead the industry forward.”
– Robert Ackerman, Magna Legal Services

The merger positions both companies for even greater success, as the union forms one of the largest and most comprehensive litigation support and consulting firms in the country. With a combined workforce of over 800 employees, 4,000 court reporters, 2,000 interpreters and 100 litigation consultants across 30 locations nationwide.

BSR’s founders, Yvonne Santiago and Shenna Basye-Cara, will continue to lead the BSR team, ensuring a seamless transition and upholding the firm’s excellent reputation. Clients of BSR will now have access to Magna’s full suite of services, including document translation, interpreting, medical record retrieval, social media surveillance, visual communications, jury consulting, investigative, and nationwide court reporting services.

“We’re thrilled to unite with Magna Legal Services,” said Yvonne Santiago, Co-founder of BSR. “This merger allows us to provide even greater value to our clients by offering a wider range of services and delivering cost savings through bundled solutions, such as medical record retrieval, investigative services, and jury research. We’ve had a long-standing relationship with Magna’s founders and are excited to reconnect and work together on this new chapter.”

Co-founder Shenna Basye-Cara echoed her sentiments, saying, “Our shared history with Magna’s leadership makes this partnership particularly exciting. With the merger, we’re positioning ourselves to serve clients not only in Delaware, but across the nation, with enhanced capabilities and efficiency.”

Robert Ackerman, Chairman of the Board of Directors Emeritus of Magna LS, shared his enthusiasm, noting, “Having known Shenna and Yvonne for over 30 years, I am confident that this merger will be a seamless integration. We look forward to the combined strength of both companies as we continue to lead the industry forward.”

Mark Williams, CEO of Magna Legal Services, expressed his enthusiasm for the merger, stating, “The combination of BSR with Magna LS will continue to strengthen our presence nationally, and particularly in Delaware and Pennsylvania. We are so enthusiastic to be joining forces with BSR and to further our national and global leadership together.”

To schedule a deposition or learn more about the end-to-end litigation services provided by Magna Legal Services, click below!

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