Online Jury Research: COVID’s Effect on Juror Perspectives & Damages

How the Pandemic Affects Juror Perspectives
… and how to adjust your litigation strategy accordingly

By conducting a series of nationwide surveys, Magna consultants examined COVID-19’s impact on prospective jurors’ attitudes and beliefs. Let’s look at the facts:

In today’s world, many jurors feel the need to be the “guardians of the community” by forcing companies to change their bad behavior with large damage awards. Litigators and those in the insurance industry refer to these as “reptilian jurors“, who are responsible for the increasing frequency of “nuclear verdicts”.

Factors that drive up verdicts include:

  • Juror Vulnerability, Fear, Volatility, & Polarization
  • Rising Costs & Uncertainty of the Future
  • More Millennials on Juries
  • Bad Testimony or Misidentification of Corporate Representatives
  • Anti-Corporate Bias – “Profits over Safety”
  • Not Setting a Floor or Providing a Low Damages Anchor
  • Not Addressing Key Issues/Themes in Jury Selection/Opening


Our research has shown the below trend in recent juror perspectives:

Now more than ever, it is important to know how juror perspectives changed in your specific venue for your specific case issues.

It’s not a question if the pandemic will affect your cases… it’s a question of how it will affect your cases.

In general, many potential jurors now are more vulnerable – both health-wise and financially – than pre-pandemic, which can make people more plaintiff-friendly. However, depending on the venue, the most vulnerable, most risk-averse (i.e., most plaintiff-friendly) may be less likely to show up for jury duty or to be seated on a jury at present.

Luckily, there are some research tools to answer this question and give you the current data you need to adjust your litigation strategy.

Test Your Damages
with JuryEvaluator

What is your case worth now? JuryEvaluator offers a scientific and statistically significant damages assessment for your ACTUAL CASE from your ACTUAL JURY POOL. This research will consider the effect of COVID-19 and current media climate, to provide insight into your case risk, exposure and value.

  • Research conducted in your case venue using your actual case facts
  • Research captures present-day surrogate juror attitudes and biases
  • Statistical analyses provide a reliable range of potential damages if the case went to a jury trial (economic, non-economic & punitive)
  • Optional Juror Profiling analysis

Online Focus Groups
with JuryConfirm

How has COVID impacted juror perspectives in your venue? Test your themes, storylines, social climate & more with JuryConfirm, Magna’s patented online focus group platform.

  • Evidence analyzer powered by AI
  • Live attorney presentations with limitless capabilities
  • Simulation of court room environment with interactive avatars and live video feed of jurors and attorneys
  • Live (video) juror deliberations with more panels than ever available before
  • Real-time results: Fully-customized questionnaires, polling & presentation feedback
  • Detailed reports featuring case evaluation, theme development, and jury profi­les

Nationwide COVID-19 Study Results

Magna Legal Services conducted a series of nationwide surveys to assess evolving changes and shifts in juror perceptions in this brave new world.

Study includes 5,000 respondents
& 100+ questions about:

  • Technology
  • Finance
  • Law Enforcement
  • Insurance
  • Life Sciences

Learn about our findings:

  • Halo effect
  • Business Interruption Coverage
  • Reptilian Influence
  • Crisis Fatigue
  • Juror Vulnerability

Complete the form to download your FREE copy of Magna’s COVID Study results >>

Contact our 24/7 Hotline for a FREE Case Consultation: 877.220.1821

or, email us at CaseConsultation@MagnaLS.com, or fill out our contact form

Magna Legal Services Acquires Kim Tindall & Associates

Magna Legal Services Adds Kim Tindall & Associates to the Greatest One-Stop-Shop for Legal Support Services

Magna Legal Services (Magna LS) and Kim Tindall & Associates (KTA), two ALM award winning court reporting and medical record retrieval industry leaders, announced today the combination of their firms. KTA was founded in 2009 by Kim Tindall. The two companies will combine operations on April 1, 2021.

With more than 500 employees, 3,500 court reporters, 5,000 interpreters and 40 litigation consultants in 20 locations across the U.S., Magna LS and KTA together will be one of the largest litigation support and consulting firms based on both size and services offered.

Both companies are known for providing exceptional service to clients. The combined company is designed for customers — a company with increased capabilities and geographic reach coupled with a commitment to delivering outstanding service. “The combination will create 80 years of industry experience and match strength with strength in both our court reporting and medical record retrieval divisions. Additionally, our KTA clients will now gain access to a wide variety of litigation support and consulting services. I am very excited for our clients, staff and court reporters,” said Kim Tindall, President of KTA.

Tony Vaglica, COO of Magna LS, will be working closely with the KTA team. He added, “The addition of five KTA offices (San Antonio, Austin, Dallas, Houston and New Orleans) along with their team of freelance court reporters will streamline operations throughout Texas and Louisiana.” Magna LS has existing offices in Houston and New Orleans.

Founding Partner and Executive Vice President of Sales at Magna LS, Peter Hecht, added,

“The big winners in this merger are the clients from both Magna LS and KTA. We will be able to increase service levels to our Magna base in Texas while offering new powerful litigation support tools for the existing KTA clientele.”

Both Magna LS and KTA built their businesses to support clients from Discovery to Trial.

Magna Legal Services’ CEO, Mark Williams, is excited about the addition of KTA as well. “We are delighted to welcome the KTA team to the Magna family,” Williams said. “Kim and her team have extensive industry experience and have created one of the fastest growing companies in both the court reporting and record retrieval sector. Their success shows through their highly-positive customer reviews and ratings, as well as their rapid growth over the past few years.”

End-to-End Litigation Support Services:


Trials Open in Philadelphia with New Protocols

In-person trials are back in Philadelphia!

The Philadelphia Court of Common Pleas released new protocols, including on how counsel must present evidence at trial —

Counsel must display all documents and other evidence on a television or projection screen unless otherwise permitted by the presiding trial judge

— Philadelphia Court of Common Pleas

View all new protocols here

Trial Presentation


Whether it’s to a jury or a judge, it is vital to deliver your story to your audience the way they are best able to process it. Strategic use of presentation technology in the courtroom can make all the difference in trial.

  • Presenters who use visuals are more effective and make a better impression

  • Use of visual communication promotes group consensus because it helps members of a group to process and structure information in the same way

  • Visuals shape interpretation and perception of evidence and aid in the decision making process


Believe video evidence presentation technologies help them to understand the witness better

Believe video evidence presentation technologies improve their ability to question witnesses

Believe video evidence presentation technologies help them to understand the testimony better

Courtroom Technology

Magna’s Trial Technicians are the best in the business with significant experience in CCP! Let our Trial Techs take the stress out of your trial technology needs— so you can focus on your case.

We can tailor technology to fit your needs, from a simple presentation you can operate yourself, to a complex staging of video, animation and document enlargements operated by one of our seasoned on-site trial technicians.

Magna consultants use the latest industry leading software and multimedia technology to instantly display all of your trial documents, photos, deposition testimonies, demonstratives and videos etc. We can manipulate the materials in real-time during your presentation to best convey your message:

  • Zooming in on documents and photos to enlarge key text and visual elements
  • Highlighting key sections of documents to further accent key language
  • Annotation display on the presentation screen in various colors, allowing the attorney or witness to interact with the exhibits
  • Synchronized deposition video to text display


An experienced trial presentation consultant is more than a technician. Our staff will become an essential part of your trial team assisting and advising in every aspect of the trial process from the organization of documents to the final story telling through strategic deployment of visuals.

Contact us anytime for FREE consultation and let us help you meet your trial technology needs!

Fill out the contact form below, or call us anytime at 866.624.6221

Court Re-Opening Tracker

Which courts are opening? Closing? What are the new restrictions?

Magna’s litigation consulting team has been tracking the reopening of courts throughout the country.
Stay up to date with the latest court activity by receiving weekly updates from Magna’s free Court Re-Opening Tracker.

Analyzing & Monetizing Construction Defect Claims

Virtually all construction or property related decisions should be made with costs in mind. But some people are afraid of math.

Regardless of whether you’re an attorney, insurance professional, property owner, or manager, you need to be able to focus on the “vital few” issues, and virtually ignore the “trivial many.” This means knowing how much things cost – not to the penny, but rather a reasonable approximation. The best place to start, when working to make smart economic decisions, is on the BIG expensive issues. You begin by chopping a project into logical parts, and estimating the cost of those chunks, so you can see the forest AND the trees. The earlier in the process you do this, the better.

Magna Legal Services hosted a webinar on January 27, 2021 (recording below), which featured expert panelists explaining the framework behind analyzing and monetizing construction defect claims.

“There’s a lot of parties involved [in a construction defect case]. You have to understand the structure and you have to speak the language… whether it’s the folks on the ground or in the board room, you have to be able to do both,” said Paul Danner of Goldberg Segalla.

Aileen Schwartz of Hill International, Inc. says she makes sure to bring in experts early on to prevent dragging out litigation. “I’ve had cases that were brought in and there were no damages against us. If there are no damages, there is no case”, she said.

If the case ends up going forward, it’s important that it is not a jury trial, Aileen noted, saying “nobody on a jury wants to listen to your construction defect claim. They’re falling asleep. You really need a judge who knows what you’re talking about to hear the cases.”

Every party wants to get the case settled sooner to avoid costly and timely litigation. Magna’s Scott Horwtiz said “Magna’s jury consultants are getting involved more and more on the early side of things to test theories and test themes to see if a small amount of money up front could take care of all of this”.

When preparing your case, organization is key. Pete Fowler explained the importance of starting with “a discreet list of issues — whether its one issue, or hundreds of issues.” In conjunction with the list of issues, Fowler utilizes “a sensible list of costs associated with each issue, and a sensible list of all the people who might be involved with each of those issues.” “It gets to be this big horrible matrix,” he added.

Watch the full webinar recording below to hear our expert panel break down these complex cases.

This webinar originally aired live on 1.27.2021

Webinar details:

Panelists:
Pete Fowler, Founder, Pete Fowler Construction
Scott Horwitz, Esq., National Director of Graphics Consulting & Trial Presentation, Magna Legal Services
Aileen R. Schwartz, Senior VP, Sr. Corporate Counsel US & Privacy Officer, Hill International, Inc.

Moderated by:
Paul S. Danner, Esq., Partner, Goldberg Segalla

Presented by:
Peter Hecht, Partner & Executive Vice President of Sales, Magna Legal Services

Learn more about utilizing trial graphics & tutorials for complex cases here.

Click here to view a list of more upcoming webinars & conferences.

What to Expect from Magna in 2021

Hello, fellow COVID-19 haters! Like you, I can’t wait to slam the door on 2020. The year was a disaster for so many of us, both professionally and personally. To say the pandemic was difficult would be a ridiculous understatement. Magna LS would not have survived 2020 without our dedicated staff and network of kick-ass court reporters. Both groups have made taking virtual depos second nature. Lastly, I would like to extend a HUGE “Muchas Gracias” to all of our clients! Together, we found new and old litigation support tools to expedite our recovery and get our respective businesses back online. So, bye-bye 2020!  Here is what you can expect to see from us in 2021:

1. The same “No Charge” commitment we made in 2020 for our virtual depo platform will continue in full force in cities and states that are still struggling to reopen during the pandemic. Click HERE to schedule a virtual deposition.

2. More COVID-19 juror impact studies and complimentary “Results” roundtables. To learn more about our juror studies, contact me or your account rep at 866-624-6221. 

3. Two new brick-and-mortar offices. When the dust settles, visit our office space in Downtown LA and Fort Lauderdale, FL. More conference rooms with all the AV bells and whistles! Click HERE for a full list of Magna office locations.

4. My fingers are crossed and I’m knocking on wood in hopes that our mock trial fundraiser for Children’s Hospital of Philadelphia, “Chopped for CHOP”, will finally return on June 2nd and 3rd and I am super confident we will be doing some awesome unconventional conventioning with our “Battle of the Experts” seminar on October 6th and 7th at The W Hotel in South Beach, Miami! Click HERE to see our conference schedule.

5. Oh, yeah…. more webinars, both big and small. More CE & CLE courses. Click HERE to stay up to date on our webinars.

6. Lastly, our team is locked and loaded for travel as soon as the COVID coast is clear. So…. we will be seeing you in the flesh in 2021.

Merry Christmas, Happy Hanukkah, Blessed Kwanza and Happy New Year! I hate COVID-19!

Peter Hecht, Partner & Executive Vice President of Sales, Magna Legal Services

Court House

Magna Mock Trial Contributes to Client Win on All Counts

Court House

In preparation for an upcoming patent infringement matter in the United States District Court, Central District of California, the Honorable Judge Josephine L. Station presiding, Magna Legal Services (“Magna”) conducted both a mock trial and hourly consulting services as the case moved towards trial. Legal counsel from the firm Russ August & Kabat represented Pavo Solutions, LLC, a South Korean company that manufactures USB flash drives. Ben Wang, lead counsel with Russ August & Kabat, represented Pavo.

Over the course of the trial, Magna acted in the capacity of a strategic litigation consulting firm, through one of its senior jury consultants, Dr. John Gilleland. Strategic litigation consulting involves a systematic approach to optimizing the jury selection process and helps to refine the trial presentation themes and strategy of one’s case. The jury consultant frequently draws on the information gathered in the pre-trial research effort for additional follow-up consultation, which in this case, included both witness communication training and voir dire/jury selection assistance.

Trial Background and Specifics

Pavo manufactures a USB flash drive with a patented swivel cover.  The suit alleged that Kingston Technology manufactured and sold a product with identical, patented elements.

The Mock Trial Process

Magna conducted a mock trial on behalf of Russ August & Kabat utilizing three (3) separate panels of deliberating jurors. These panels followed a full trial format in which they heard opening statements, key evidence including witness testimony and then closing arguments from each of the respective parties.

The detailed feedback from each of the three deliberation panels helped to guide Mr. Wang’s trial team in the refinement of their case structure and trial presentation strategies. The Magna research team made recommendations ranging from: high-level structural issues for the various trial arguments, down to suggestions for simplification of key witness testimony. If left uncorrected, even the smallest of these issues could have a material impact on the actual trial.

After the mock trial, Mr. Wang said, “This mock trial was particularly helpful; feedback and issues were spotted all the way down to the team’s organization. The feedback at the mock trial turned out to be (identify) a key issue at trial and we were prepared for it, so we managed to keep it out. Having it come up in the mock and forcing us to prepare our response to it, got the judge to say “no-go”.  If we had to do it on the fly, we might not have had the same result.”

Through the mock trial process, Mr. Wang was able to anticipate challenges ahead of time, giving him and his client a distinct advantage in the actual trial setting.

Focus on Voir Dire

Dr. Gilleland’s recommendations regarding voir dire topics were of particular importance when it came to the actual trial. Through the mock trial process, Dr. Gilleland was able to formulate and refine specific questions, which were likely to help identify each jurors’ probable verdict orientation. Mr. Wang was able to take these questions and apply them to the actual trial, resulting in a positive impact on the eventual decision. “It was helpful to have Dr. Gilleland here to provide a first draft of questions for the jurors,” said Mr. Wang following the completion of the trial.

Magna specializes in end-to-end litigation consulting. Through Magna’s consulting process, we help clients set the stage for any of their litigation needs, including: scheduling depositions, language services, medical record retrieval, social media surveillance, graphics/demonstratives, trial technology and jury/bench/arbitration research and consulting. To learn more about our jury consulting process, request a free copy of The Ultimate Guide to Jury Consulting, from our website or contact our offices to schedule a free case consultation of your own.

Jury Consulting Guide

The Viability of Virtual Jury Trials

This webinar originally aired live on 7.1.2020

In May 2020, a Texas court held the nation’s first jury trial via Zoom.

Magna Legal Services held a panel discussion, “Viability of Virtual Jury Trials”, which featured Judge Emily Miskel, who presided over that case, as well as the Civil Jury Project and other expert panelists, as we explore the plausibility of virtual trials.

View the video above to watch our panelists debate the pros and cons of remote trials, and explain in practical terms how these virtual proceedings have actually been carried out.

Panelists:
Judge Emily Miskel, 470th District Court, Collin County, TX
Judge Mark A. Drummond, Circuit Court Judge, 8th Judicial Circuit of Illinois (Retired); Judicial Director, Civil Jury Project
Christine Carbo Marziotti, Senior Litigation Counsel, Phillips 66
Jeffrey Tillotson, Esq., Founder, Tillotson Law
Daniel Wolfe, J.D., Ph.D., Senior Director of Jury Consulting, Magna Legal Services

Moderated by:
Terrell W. Oxford, Esq. Partner, Susman Godfrey LLP

Produced by:
Peter Hecht, Partner & Executive VP of Sales, Magna Legal Services
Canby Wood, Esq., Business Development Manager, Magna Legal Services

You asked, we answered!
Here’s some questions that viewers raised during the program:

Are jurors ok with just using a smartphone in the virtual environment? Can they see exhibits? What about running out of battery and data on their plan?

A:  Yes, most of the jurors used a desktop, laptop or tablet but can use a smart phone if needed. They can see exhibits but understandably they will be harder to see given the size of the screen on most smart phones as compared to a computer, and we heard about exhibits being presented in couple different ways: through a document sharing application as well as through screen sharing. If jurors are using a smart phone we encourage them to have their charger handy so they can keep their phone charged, and if they are not using an unlimited data plan we encourage them to access wifi.

Will this virtual jury selection make it more likely for people with the proper access and data to be called for this type of jury duty?

A: Jury selection will still be conducted as it always has through the Jury Plan in each jurisdiction.  However, having access to technology and data is one of the biggest concerns to ensuring a representative cross-section of jurors for virtual jury trials.

How can we ensure that the jurors and/or parties are not messaging each other in private messages?
How can we ensure the jurors are not attending the trial on one screen and googling the issues being presented on another screen or their phone, and essentially introducing extraneous evidence and biases into their deliberation process? 
Furthermore, should the deliberation process be recorded and have it be available to the court for an in camera review in case of a juror misconduct complaint?

A: The thought is that regardless of whether the trial is being held in a building or virtually, these are human nature issues and they exist in both environments and should be addressed the same way: jurors are admonished and trusted unless evidence is produced otherwise. Also you can tell by watching the participants on zoom whether they are paying attention and focused on the trial, their behavior can be watched and there are tools to determine whether they are focused and participating.

What was used and the process of showing exhibits, arguing for and against the admissibility, and eventually publishing to the jury?

A: Document sharing sites were agreed to in advance and used. And it was important to make sure there was an “IT quarterback” who managed documents as well as participants moving in and out of “rooms”.

Did you find the jury voir dire to take a comparable amount of time or significantly longer/shorter?

A:  The process was actually more efficient but did not significantly differ than what would have likely occurred if in person.

Have any of your pandemic-era trials been hybrid with the attorneys and jury live and all or some witnesses remote?

A: Yes, and it’s the worst of both worlds. It required a lot of set up in advance to ensure technology for both, ensure social distancing, etc. Better to either do completely remotely, or all in-person.

Do we have any data that would help evaluate how long a juror could stay focused during a trial that goes beyond a few days?

A: Mr. Tillotson will be releasing the data from his survey projects in July and this is one of the issues he will address.  

Question to Christine Carbo Marziotti, do you think there is anything appealable based on process?

A: Yes, on due process grounds.

View Judge Drummond’s (Civil Jury Project) newsletter here

Thank you to everyone who tuned in!
Don’t miss any upcoming Magna webinars or conferences:

5 Tips for Retrieving Records for Car Accidents

There are always important rules and guidelines to follow when retrieving medical records. When retrieving records due to a car accident there are a few extra steps to follow in order to get all of the correct records.

Car accidents happen far more often than we would like them to, and retrieving all the necessary records to help someone’s case is a must. This is why following the right steps and knowing what to look for when retrieving client’s medical records due to car accidents is extremely important.

Here are 5 main tips to follow and things to look for when retrieving records due to car accidents:

  1. Efficiency:

Car accidents are no joke, and neither are the injuries that may come along with them. Retrieving records in a fast and efficient way is a MUST during this process. Getting the records that are needed quickly will help build a client’s case in a timely manner with all the correct information that is necessary.

  1. Correct Confirmation:

In order to save some time and money during this process it is important to know where the records should be requested from. By doing this, it ensures that the records are being requested from the right office, as well as requesting those records from the right person. At times it can be tricky to determine how to properly serve the request due to high volume, and this leads to the records not being obtained as quickly. This is just one example on why using a record retrieval vendor can be a HUGE advantage because they help figure out all you need to know.

  1. ER Visits:

Something that is VERY important to keep in mind when retrieving medical records due to a car accident is that the ER bill and the hospital bill are separate bills. If a client went to the ER that you must get the records from the ER. It is commonly seen that the ER billing is forgotten when collecting records for a client’s case. The ER bill is extremely important because in the end it can help tremendously when it comes to the claim so that the client can get ALL of their bills paid for due to the accident.

  1. Know What You Need – Don’t Forget Certain Records:

To get all the records that are necessary make sure records are gathered from ALL doctor visits. It is important to have a client’s records from an Urgent Care, Emergency Rooms, Primary Care Physician, as well as any tests that were done during these visits. If a client had to get an X-ray, CT scan, or an MRI done then those tests will be sent out to get a more detailed report, and this is a necessary bill that is needed for the case. If the client needed Physical Therapy, Chiropractic Care, or any other health care specialist visits that is also important to have records of. Claims records that are from prior accidents are needed, as well as prescription records to help show any medications that were provided.

  1. Driving Records:

Driving records can sometimes help or hurt the case, but they are still important to have on file. These files will help to see any previous driving records for both parties, such as seeing what their driving record looks like or if they have been hurt before in any previous motor vehicle accidents. Although, a poor driving record can’t always be used as evidence that the driver was driving carelessly at the time, but in some cases it can help bring more light to the surface and help the case.

This piece originally appeared on RecordTrak.com on January 17, 2020.

Magna Legal Services made industry news in January with the acquisition of RecordTrak, the most respected record retrieval firm based in the US. Collectively, our clients can now tap into 40 plus years of experience with exclusive access to RecordTrak‘s proprietary collection portal.

Record retrieval for insurance companies has some unique and specialized processes. RecordTrak’s online and invoicing systems accommodate these needs. Whether associated with multi-party record access, third party or e-billing, we’ve been there, done that. We work with you to customize the on-boarding protocols for your counsel so you’re in control.

For more information, email Magna Legal Services directly at Info@MagnaLS.com, or contact Peter Hecht or your local account manager at 866.624.6221.

Magna Offices Re-Opening with Covid Precautions


We are excited to announce that although we have been able to seamlessly transition to 100% virtual platforms for our end-to-end litigation services, we are beginning to reopen our offices across the United States in accordance with local and federal orders.

In accordance with local and federal guidelines, the following main Magna offices will be reopening on the following dates:

1635 Market St, 8th/9th Floors
Philadelphia, PA 19103
June 8th

651 Allendale Rd
King of Prussia, PA 19406
June 8th

320 W. 37th St, 12th Floor
New York, NY 10018
June 15th

190 South LaSalle St, Ste. 1220
Chicago, IL 60603
June 15th

633 West Fifth St, 28th Floor
Los Angeles, CA 90071
June 1st

130 Webster St, Ste. 100
Oakland, CA 94607
June 1st

110 SE 6th St, Ste. 1450
Fort Lauderdale, FL 33301
Open Now

700 Milam St, Ste. 1300
Houston, TX 77002
Open Now

COVID PRECAUTIONS

In order to follow the sanitizing procedures recommended by the Centers for Disease Control and Prevention (CDC) and the World Health Organization (WHO), we are taking the following precautions:

  • Magna will the maintain minimum necessary staff in each office to further prevent the spread of COVID-19. Any staff member who is not essential to office operations will continue to work from home.
  • A Magna staff member will be placed at each entrance with a thermometer to test all visitors. Any visitor or staff member exhibiting COVID-19 like symptoms will be barred from entering Magna offices.
  • All visitors and Magna staff must wear masks.
  • All visitors and Magna staff are required to take appropriate measures to wash and sanitize their hands. Magna offices will be outfitted with numerous motion-detected hand sanitizers.
  • All Magna conference rooms will be equipped with sanitizing wipes for easy visitor use.
  • All visitors and staff are required to maintain six feet of social distancing at all times.
  • Magna will also be providing glass dividers in every conference room to lessen the spread of any germs between attendees of depositions.
  • Beverage service such as coffee and soda will continue, as well as “grab and go” food items which are individually wrapped. Magna will not be providing the usual breakfast and lunch service during this time.
  • All conference rooms will be sanitized following the conclusion of every deposition.
  • Additional cleaning at Magna offices will be provided throughout the day with a deep clean nightly by a professional cleaning service.

VIRTUAL DEPOSITIONS

All of our virtual depositions are still available via Magna Legal Vision (MLV). To schedule, click here or contact our scheduling department at scheduling@magnals.com.

Complex Medical Records, Made Simple

With services like Nurse Review & HyperNav Records Navigator, Magna transforms complex medical records into easy-to-understand information, so you can focus on building a winning case.

NURSE REVIEW

Our nurses will give you the litigation support and medical insight that you need to build your case. With a Nurse Review from Magna, you’ll receive your medical records with a summary, chronologically organized and prepared by a medical professional.

A Nurse Review will walk through the facts as they occurred, highlighting the key information and giving you an informed interpretation of the medical story at hand. Then, Magna’s Record Retrieval Portal will allow you to quickly and easily navigate through your documents.

Our experts will analyze all the medical records and get to the bottom of a difficult case efficiently and effectively. The Registered Nurses in our network have extensive experience with all medical specialties.

HYPER-NAV RECORDS NAVIGATOR

Your time is valuable. HyperNav makes record review quick & effortless:

  • Summary & Index tables provide all key information in one place
  • Everything chronologically organized
  • No more searching: Receive one PDF file with hyperlinks and bookmarks throughout
  • Seamless navigation: Each occurrence of key terms and provider/facility names are hyperlinked in the index table and highlighted throughout the PDF
  • Input new records anytime they come in discovery

CHRONOLOGY
All documents, summary table and index table are sorted by dates of service for easy navigation and a clear picture of the medical story at hand.

SUMMARY
The Summary Table at the beginning of the document includes the dates of service, a list of all clinical/diagnosis codes and key terms found, as well as a list of all the facilities/providers discovered.
Here, you will also find the CMS definitions for all referenced clinical/diagnosis codes and the National Provider Identifiers (NPI) for provider names.

INDEXING
With data indexing, you’ll find all key information in one place. HyperNav will extract the below values from your documents, organize them in an Index Table, and highlight each occurrence throughout the PDF.

  • Dates of Service
  • Facilities/Providers
  • Key Terms
  • Clinical/diagnosis codes

NAVIGATION: BOOKMARKING & HYPERLINKING
The HyperNav output combines everything into a single PDF file, with interactive hyperlinks and bookmarks throughout for quick and easy navigation.

No more scrolling:

  • Summary Table, Index Table and all individual documents are bookmarked
  • Page numbers and each key term occurrence are hyperlinked in the summary and index tables to bring you their respective locations
  • Return back to the Index Table at anytime with the link included in each page header

RECORD RETRIEVAL WITH MAGNA

Magna Legal Services made industry news in January with the acquisition of RecordTrak, the most respected record retrieval firm based in the US. Collectively, our clients can now tap into 40 plus years of experience with exclusive access to RecordTrak‘s proprietary collection portal.

For more information, email Magna Legal Services directly at Info@MagnaLS.com, or contact Peter Hecht or your local account manager at 866.624.6221.

Click here to Request a Record