Record Retrieval Services

Worldwide Record Retrieval

• Record retrieval from every zip code in the U.S. and international locations
• Retrieve any type of record: medical, billing, employment, social security, police records, x-rays, pharma., and more
• Relationships with hospitals & facilities across the U.S. to ensure quick processing and delivery
• Quick confirmation when we receive your request

TrakView Record Portal

Place orders and receive records through our secure and easy to navigate portal, TrakView:

• Web-based, user-friendly platform
• Real-time order tracking: Interactive timeline of notes provides status updates daily
• 24/7 access from anywhere in the world
• Constantly upgraded with the latest technology and data security
• Multi-user access with unique user IDs & passwords
• Self-generate reports
• Organize your records by plaintiff, case, hospital/facility & more
• Check any updates that require your attention
• Review invoices and account activity

Prepayment of Records

When hospitals and other facilities request payment up front in order to release records, Magna will cover these fees in advance to ensure no time is wasted.

Subpoena Preparation & Service

• Preparation of subpoenas & supplemental documents in accordance with federal & state rules of civil procedures.
• Hand served by a licensed process server or mailed
• Domestication of “foreign” subpoenas in the county where discovery is sought pursuant to the Uniform Interstate Deposition and Discovery Act
• Magna has subpoena templates for every state & record type

Nurse Review

Magna’s nurses will give you the litigation support and medical insight that you need to build your case:

• Receive your medical records with a summary, chronologically organized and prepared by a medical professional.
• Walks you through the facts as they occurred, highlights key information and gives you an informed interpretation of the medical story at hand.
• All Nurses hold a valid Nursing license and are certified with LNC credentials.

HyperNav Records Navigator

Your time is valuable. HyperNav makes record review quick & effortless:

• Summary & Index tables provide all key information in one place
• Everything chronologically organized
• No more searching: Receive one PDF file with hyperlinks and bookmarks throughout
• Seamless navigation: Each occurrence of key terms and provider/facility names are hyperlinked in the index table and highlighted throughout the PDF
• Input new records anytime they come in discovery.

Data Mining

Don’t miss out on any important case evidence. Magna will:

• Review documents to locate any additional record sources
• Determine if identified providers are a potential source of relevant records.
• Identify record sources early, so we can obtain them sooner

Adverse Event Reporting

Make required reporting simple, accurate and easy. Reporting of adverse events is an FDA requirement for manufacturers of drug and therapeutic biologic products. Magna initiates reporting using a variety of protocols, customized to client requirements.

E-Service

Electronically serve documents to multiple parties to reduce time and cost:

• Parties receive an email with a hyperlink to the document
• Documents are maintained in an online repository, grouped by case
• Multi-party access controlled by username and password.
• Secure access available 24/7
• No special software required
• Flat rate cost, no matter how many parties are being served

Other Services

• Dedicated Account Managers
• Bates Stamping
• OCR Searchable Text
• Rush Requests
• Affidavits/Certification of Records