Magna Legal Services Enhances Court Reporting Division through Partnership with Jones & Fuller Court Reporting

Magna Legal Services Enhances Court Reporting Division through Acquisition of Jones & Fuller Court Reporting

Magna Legal Services strengthens it’s court reporting capabilities in New England by partnering with Jones & Fuller Court Reporting, a premier agency based in Boston.

Magna Legal Services (Magna LS), an ALM award-winning industry leader in court reporting, medical record retrieval and litigation consulting, proudly announces its partnership with Jones & Fuller Court Reporting. Founded in 1984, Jones & Fuller has emerged as a premier court reporting agency in Boston.

The combination of the two firms signifies Magna’s continued expansion into the New England region. Effective February 6, 2024, the merger was facilitated by Chase Culbertson, Head of M&A at Magna Legal Services. Jones & Fuller’s founder, Steve Fuller, will continue to lead the Jones & Fuller team within Magna.

With a workforce exceeding 700 employees, including over 3,500 court reporters, 2,000 interpreters and 100 litigation consultants in 22 locations across the U.S., the union of Magna LS and Jones & Fuller positions the united company as one of the largest litigation support and consulting firms, both in terms of scale and the range of services offered. Clients of Jones & Fuller will now have easy access to Magna’s full suite of services, including document translationinterpretingmedical record retrievalsocial media surveillancevisual communicationsjury consulting, and nationwide court reporting services.

Steve Fuller, founder of Jones & Fuller, expressed his sentiments, stating, “Our firms’ complementary industry strengths, similar collaborative culture and focus on exceptional service will be valued by clients in Boston and throughout the U.S.”

Peter Hecht, Co-Founding Partner and Executive Vice President of Sales and Marketing at Magna Legal Services, added, “Teaming up with Jones & Fuller will enhance our New England coverage and boost our ability to deliver exceptional court reporting solutions and exceed client expectations.”

Mark Williams, CEO of Magna Legal Services, shared his enthusiasm about the merger, affirming, “We are confident that this partnership will unlock new opportunities for our clients, employees, and court reporters.”

To schedule a deposition or learn more about the end-to-end litigation services offered by Magna Legal Services, please visit MagnaLS.com.

The Use of Defense Damage Anchoring to Combat Nuclear Verdicts

The Use of Defense Damage Anchoring to Combat Nuclear Verdicts

The fear of the nuclear verdict is real, and as some commentators have noted, it leads to overpaying or nuclear settlements.

The topic of nuclear verdicts (and the more recently coined “thermonuclear verdict”) has dominated the defense bar’s conversation for years now. It’s defined here as a verdict that has an exceptionally high damages award, exceeding what is a reasonable or rational monetary amount for that particular case. The fear of the nuclear verdict is real, and as some commentators have noted, it leads to overpaying or nuclear settlements.

The Philadelphia Court of Common Pleas recently released a study showing an uptick in plaintiff verdicts as well as million-dollar verdicts since the pandemic. Our research shows jurors all too often believe their role is to be a guardian of the community and send a message to bad corporate actors. Thus, the idea of verdicts that exceed traditional damages analysis is not surprising. So, what is a defense counsel to do?

Damages Anchoring Strategy

Consultants are recommending that in order to level the playing field, the defense bar needs to address damages more directly with jurors. Commonly referred to as damage anchoring, this strategy has been shown to not only lower damage verdicts but also simultaneously challenge the plaintiff’s claims. Historically, the defense bar has been wary of providing a counter-damages figure, believing that doing so would confuse jurors on liability issues and provide a minimum floor for a jury award. Research shows that, when done properly, the use of a defense damage anchor is an effective and sensible tool to combat nuclear verdicts. However, like any trial strategy, there are pros and cons to consider. Here are some of the advantages and disadvantages of defense damage anchoring at trial.

In keeping with the traditional defense approach to damages, attorneys decide whether to aggressively work up a damages defense or anchor based upon the likelihood of a plaintiff’s verdict. However, the plaintiffs bar has been honing anchoring techniques for years. By discussing large sums that they will seek during voir dire or referencing huge corporate profits or market share, they are essentially providing a high anchor. It seems at times that in today’s courtroom, the plaintiff really cannot ask for too much. While jurors will often scoff at the requests and deem the figures as excessive, overblown, or even ridiculous, the fact is that when the plaintiff suggests a higher number, we typically see a higher award. The plaintiff may lose some credibility by putting such large figures before a jury, but at the end of the day, the figures are often still considered (and worse, outright accepted) without a counter-figure from the defense. Left unchecked, these numbers can easily resonate with jurors and often leave them feeling that the choice is the plaintiff’s damages number or zero. The defense bar needs to address these high anchors and prime the jurors for the fact that if there is a finding of no negligence, then no damages is also an appropriate verdict. Don’t let the plaintiff control the damages aspects of a case from the start.

Don’t wait until the last minute. When it comes to damages, plaintiffs begin working up those aspects of the case early on in the litigation lifecycle and will either reference or present a high damage anchor. While cases evolve during discovery, the defense should be more assertive and proactive—and less reactionary—during discovery. Further, fully working up a damages defense allows for the defense to be more aggressive during discovery, mediation, and settlement position. Consider your damage theories and defenses early, not just as trial approaches.

Arriving at a counter-damage anchor cannot just be randomly determined based upon one’s gut feelings, though. The counter-anchor needs to be seen as credible and reasonable by jurors. When it’s done incorrectly, jurors can get angered at perceived “low-ball offers.” Figures need to be meaningful to jurors. Likewise, counter-anchors must take into account the legitimacy and seriousness of plaintiff’s injuries. Aggressively challenging damages without proper evidence can cause jurors to view the defense unfavorably. It is crucial to support the damage anchor tactically but also, when necessary, with sensitivity. The perception that the defense is attempting to undermine legitimate claims or downplay the seriousness of harm can negatively impact the defense’s credibility and overall case.

Challenging damages with a defense damage anchor can not only bring into question the validity of the damages claimed by the plaintiff but also shift some focus. Defense damage anchoring can redirect the jury’s attention away from the plaintiffs’ large claims of damages and toward causation, contributory negligence, and liability issues. Defense damage anchoring can also leverage themes of reasonableness and proportionality by allowing defense attorneys to argue that the damages sought are extreme, unreasonable, or disproportionate to the alleged harms suffered.

As noted earlier, the use of damages discovery to support a damage anchoring strategy can also potentially reduce liability exposure. Effectively challenging aspects of the plaintiff’s damages can also lead to the reduction of the defendant’s potential liability. Lower settlements or decreases in damages can result. Moreover, employing defense damage anchoring can lend itself to arguments that the plaintiff did not take reasonable steps to mitigate their own injuries or reduce their losses, which can also lead to reduced jury awards.

It’s important to note that the effectiveness of defense damage anchoring at trial will depend on the specific facts of the case, the strength of the evidence, the skill of the defense attorney, and the persuasiveness of their arguments. Each case is unique, and the strategy employed should be carefully tailored to the circumstances and goals of the defense.

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Magna Legal Services Expands Witness Preparation Expertise through CogentEdge Acquisition

Magna Legal Services (Magna LS), a leading litigation consulting firm announces its acquisition of CogentEdge, a strategic witness preparation provided. The merger aims to enhance client experiences and innovate within the legal industry.

 Magna Legal Services (Magna LS), an ALM award-winning litigation consulting and support provider of litigation consulting, jury consulting, visual communications, court reporting, medical record retrieval, and language services, and CogentEdge, a firm founded in 2014, specializing in strategic witness preparation, announced today the combination of their firms. The merger was facilitated by Chase Culbertson, Head of M&A at Magna Legal Services. We are delighted that CogentEdge’s founder, Michael Gross, will continue to lead the CogentEdge team of six consultants at Magna.

With a workforce of over 700 employees, including more than 100 litigation consultants, 3,500 court reporters, and 2,000 interpreters in 22 locations across the U.S., the combined strengths of Magna LS and CogentEdge position them as one of the largest litigation support and consulting firms in both scale and services offered.

CogentEdge’s clientele will now benefit from easy access to Magna’s full suite of services, including jury consultingcourt reportingdocument translationinterpretingsocial media surveillancevisual communications, and medical record retrieval services.

“The CogentEdge team is super thrilled to be a part of the Magna family and I firmly believe that this strategic alliance is a pivotal step towards enhancing our clients’ experience through the litigation life cycle,” said CogentEdge founder, Michael Gross.

Founding Partner and Executive Vice President of Litigation Consulting at Magna LS, Mark Calzaretta, added, “As we embark on this journey with CogentEdge, we’re not just expanding our services; we’re crafting a new chapter of innovation in litigation support. Together, we’ll synergize our expertise to redefine excellence and set new standards in the legal industry.”

“We are delighted to unite with CogentEdge, furthering our national and global leadership together. We look forward to taking the best practices of both of our organizations to create a better and stronger future together,” added Magna Legal Services CEO, Mark Williams.

Battle of the Experts 2023 Conference Photos

Magna Legal Services’

Battle of the Experts 2023

Produced by Peter Hecht

The two-day CLE program took place on December 13th and 14th, 2023 at The W South Beach in Miami, FL.

The event featured interactive micro-panel exercises involving teams of outside counsel, in-house counsel, claims executives and audience members working together alongside real life experts.

Micro panels worked on preparing their moderators and experts for direct examination role plays, and outside counsel moderators and experts went head to head in a “Battle of the Experts” in front of a judge and jury!

Conference Photos


Panelists


Thank you to our Sponsors


Magna Legal Services Expands in Georgia, Partners with Regency-Brentano, Inc.

Magna Legal Services Expands in Georgia, Partners with Regency-Brentano, Inc.

PHILADELPHIA, PA—Magna Legal Services (Magna LS), an ALM award-winning court reporting, medical record retrieval and litigation consulting industry leader, and Regency-Brentano, Inc. (Regency) announced today the combination of their firms. Atlanta-based Regency was founded in 1986 and has grown into one of the leading court reporting firms in the Southeast. The two companies combined operations on October 18, 2023.

With a workforce of 653 employees and over 4,000 court reporters, 2,000 interpreters and 100 litigation consultants in 24 locations across the U.S., the union of Magna LS and Regency positions them as one of the largest litigation support and consulting firms, both in terms of scale and the range of services offered. Clients of Regency will now have easy access to Magna’s full suite of services, including document translationinterpretingmedical record retrieval, social media surveillancevisual communications, jury consulting, and court reporting services.

“Today marks a significant milestone in our journey,” said Regency Managing Partner, Harvey Schulman. “Our clients and staff will truly benefit from the added value Magna LS will deliver with all of the litigation support services they provide.”

Peter Hecht, Co-Founding Partner and Executive Vice President of Sales at Magna LS, added, “The merging of these companies strengthens Magna LS’s position as the industry leader in court reporting services nationwide and provides Regency clients with additional service offerings to support their cases.”

Mark Williams, CEO of Magna Legal Services, extended his excitement about the merger, stating, “We look forward to taking the best practices of both of our organizations to create a better and stronger future together.  We are confident this is another acquisition and partnership that will continue to create more opportunity for our clients, employees, and court reporters.”

To schedule a deposition or learn more about the end-to-end litigation services provided by Magna Legal Services, click below!

Schedule a Deposition

 

Magna Legal Services Acquires TrialGraphix

Magna Legal Services Doubles the Size of their Litigation Consulting Team with the Acquisition of TrialGraphix

PHILADELPHIA, March 16, 2023 — Magna Legal Services (Magna LS), an ALM award-winning litigation consulting and support provider of jury consulting, visual communications, court reporting, medical record retrieval, and language services, and TrialGraphix, a visual communications company, announced the combination of their firms.

The two companies will combine operations on March 16, 2023, with partners Guy Joubert, Tony Canzanella, Dave Johnson, Scott Carlin, and Adam Brucks all joining Magna.

With more than 700 employees, 100 litigation consultants, 3,500 court reporters, and 2,000 interpreters in 22 locations across the U.S., together, Magna LS and TrialGraphix will be one of the largest litigation support and consulting firms both in size and services offered.

TrialGraphix clients will now have easy access to Magna’s full-suite of services, including jury consultingcourt reportingdocument translationinterpretingsocial media surveillancevisual communications, and medical record retrieval services.

Founded in 2006, “TrialGraphix became the industry leader by focusing on powerful visuals and the technology to present evidence in court,” said TrialGraphix Managing Partner Guy Joubert. “Partnering with Magna allows us to support our clients with new strategic resources to enhance their case outcomes. We are thrilled about the next chapter for our clients and team.”

“I have been impressed by TrialGraphix for many years and I am delighted to have them join my team at Magna LS,” added Founding Partner and Executive Vice President of Litigation Consulting at Magna LS, Mark Calzaretta, “Our combined forces cement Magna’s position as the nationwide leader in providing trial lawyers with jury, graphics, and trial technology consulting services. Together, we have the deepest bench of experienced professionals available.”

“We are overjoyed to welcome the TrialGraphix team to the Magna family. TrialGraphix built one of the most respected brands in litigation consulting. I am delighted that the entire management team and partners will continue with us at Magna LS,” added Magna Legal Services CEO Mark Williams.

Battle of the Experts 2022 Conference Photos

Magna Legal Services’

Battle of the Experts 2022

Produced by Peter Hecht

The two-day CLE program took place on December 7th and 8th, 2022 at The W South Beach in Miami, FL.

The event featured interactive micro-panel exercises involving teams of outside counsel, in-house counsel, claims executives and audience members working together alongside real life experts.

Micro panels worked on preparing their moderators and experts for direct examination role plays, and outside counsel moderators and experts went head to head in a “Battle of the Experts” in front of a judge and jury!

Conference Photos


Thank you to our Sponsors


Chopped for CHOP 2022 Conference Photos

Chopped for CHOP Fundraiser
for Children’s Hospital of Philadelphia

Conference RECAP


This annual Magna LS “Edutainment CLE” was held at the Borgata in Atlantic City on June 22nd & 23rd, 2022.
Moderated by Peter Hecht, Richard Fabian and Rachel York Colangelo.

The Fundraiser Mock Trial Challenge featured four of the best trial attorneys in the USA and raised over $30,000.00 for Children’s Hospital of Philadelphia (CHOP).

Conference Photos




Strategies for Mitigating Nuclear Verdicts

 

This free virtual Magna LS CLE originally aired live on May 18, 2022.

This presentation discussed the proliferation of nuclear verdicts around the country, some of the psychological reasons behind such verdicts, and provided practical advice for defendants as to how to avoid being on the receiving end of a nuclear verdict. Traditional versus new and recommended defense approaches to damages were discussed – specifically, the concept of low anchoring – supported by academic research as well as jury research case studies.

PANELISTS INCLUDE:

  • Rachel York Colangelo, Ph.D., National Managing Director of Jury Consulting, Magna Legal Services
  • Caryn L. Lilling, Esq., Partner, Mauro Lilling Naparty LLP
  • Richard Montes, Esq., Partner, Mauro Lilling Naparty LLP

HOSTED BY:

  • Jessica Gimbel, SVP of Business Development, Magna Legal Services
  • Peter Hecht, Partner & Executive Vice President of Sales, Magna Legal Services

How Jury Shadowing Can Solidify Your Victory

Empaneling a shadow jury is an effective method of providing your legal team with real-time feedback on the reactions of the actual jury. A shadow jury is a group of people whose personal characteristics match those of the real jurors on a case as closely as possible. This matching goes beyond mere objective demographics. Through a questioning process similar to voir dire, organizers select shadow jurors for their life experiences, attitudes and opinions that reflect those of specific jury members. The shadow jury attends every day of the trial, hearing the same arguments and seeing the same evidence as the real jury. At the end of each day, the jury consultant debriefs the shadow jurors to find out their reactions to that day’s trial proceedings, and they deliver that information to your team. Based on these ongoing responses, your team may adjust the emphasis, method or framing of your case. The following four points show the key benefits that a shadow jury can offer you:

1. Pinpoint Strengths and Weaknesses in Your Case

Even with the best planning, it’s not always possible to predict how jurors will react to the unfolding of a court case. The opposition presents witnesses that antagonize the jurors against your client, and you may find yourself scrutinizing the jury’s body language to glean what they’re thinking. Shadow juries are able to explicitly convey their responses to you, via the jury consultant, so you aren’t left guessing about the effects of the day’s proceedings. They help your team pinpoint areas that need more explanation or focus your presentation to make it more persuasive. Jury shadowing gives you a new interactive agility, tracking where your jurors’ sympathies lie on a daily basis. The American Bar Association’s Litigation News features an example of using a shadow jury, and points out, “Although the trial team did not know exactly what the real jury was thinking, they were able to make meaningful inferences from the shadow jurors’ reactions to the trial.”

2. Identify Strong Juror Opinions

Using a shadow jury helps you recognize which jurors remain undecided, as well as which ones have settled on a strong opinion early in the trial and are inclined to ignore further evidence. A good way to ensure that shadow jurors are not just telling you what they think you want to hear is to keep the shadow jury “blind.” (In other words, they don’t know which side hired them.) This practice enables your jury consultant to receive unvarnished opinions from the shadow jurors, and to recommend specific trial strategies to you based on each day’s feedback. For example, if you are working to defend a client and your shadow jury finds the plaintiff’s witnesses highly convincing, that may give weight to your recommendation that your client settle the case.

3. Keep an Objective Perspective on the Case Status

You are saturated with the facts of your case, and you may be so focused on presenting those facts in a certain light that you lose sight of how your arguments are perceived by the jury. Sharing a body of information in a coherent, persuasive manner can be surprisingly difficult, and has many hazards: You may inadvertently skip important explanations, because you assume your listeners already understand the underlying concept. Or, you might engage in a lengthy recital of details which seem relevant to you, but which are so dense that the jury loses the thread of your argument. A shadow jury will be able to give you feedback on what they understand, helping you fine-tune your delivery of information.

The jury consultant adds another layer of perspective, as he or she distills and condenses the shadow jury’s responses. With this expert assistance, you are provided with an actionable set of recommendations regarding the shaping of your argument, and your time is used effectively. The use of this type of intermediary also allows the shadow jurors to express their unvarnished opinions of each attorney’s presentations, and this provides you with valuable feedback. In some cases, jury consultants even bring shadow juries together to “deliberate” before your closing arguments, so that you can have a preview of actual jury deliberations.

4. Recognize the Emotional Cues that Resonate

Every juror (and every shadow juror) comes to the trial with their own emotional baggage. This creates a set of filters that influences how these individuals hear and understand the arguments you give. When you have daily feedback from your shadow jury, it’s easy to recognize when you’ve succeeded in eliciting emotions that will cause the actual jury to be sympathetic to your case. Other essential emotional cues concern the jury’s reaction to the personality of your witnesses and experts. For example, you may find that jurors have a negative response to an expert witness whom you’ve hired, and you may decide to minimize that witness’s time on the stand. Visual cues and graphic images also pack a strong emotional punch, and your shadow jury’s response may cause you to fine tune your use of these exhibits in upcoming sessions.

Shadow juries provide the closest insight you can get into the crucial “black box” of the actual jury. Using this valuable research tool can help you to shape your argument, and the feedback from a shadow jury may also be invaluable in persuading your client that a particular course of action will be in their best interest. Learn more about our jury consulting services and contact us today for complimentary case consultation.

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