Magna Legal Services provides end-to-end legal support services to law firms, corporations and governmental agencies throughout the nation. As an end-to-end service provider, we are able to provide strategic advantages to our clients by offering legal support services at every stage of your legal proceeding.

Available Jobs:

Site Support Analyst (Philadelphia)

Magna Legal Services, a fast-growing leader in the legal services industry, seeks a Site Support Analyst for its headquarters in Center City, Philadelphia.

The Site Support Analyst’s primary role will be in providing technical support for a broad range of critical time-sensitive technology issues to Magna staff, management, and clients. You will configure, install, and maintain hardware and software programs, and assist with upgrades and integrations. You will provide repair and troubleshooting support, which will be performed both onsite and remotely via remote support applications.

The Site Support Analyst will also be responsible for maintaining a state of the art 12 Room Videoconference Center, where court ordered depositions and multimillion dollar mock trials are conducted.

Position Responsibilities
• Assisting users with a broad range of technical support issues.
• Training users on a wide range of business productivity applications.
• Support of system hardware including cloud-based phone systems.
• Basic network equipment troubleshooting.
• Monitor assigned Helpdesk calls and provide service within support specifications.
• Support onsite and remote staff with broad range of technology issues.
• Create and maintain a knowledge base of instructional how to articles and break/fix procedures.
• Assist the Director of IT with ensuring adherence to company Policies and Procedures.
• Perform hardware and software upgrades as required as well as Asset Tracking activities
• Coordinate IT equipment and Office moves with management.
• Maintain tracking of IT and Communication hardware and software.
• Occasional travel outside of the office to support remote sites and personnel.

Work Location
The role will be onsite at our Center City, Philadelphia office with travel required within the Philadelphia area required on occasion.

Position Requirements
The ideal candidate:
• Has at least 3 years’ experience in a technical support role
• Must be able to perform well in live, high pressure scenarios.
• Has demonstrable knowledge and ability to support computer, server, network, and phone equipment requirements associated with a 300+ employee business.
• Must be dependable, self-motivated, detail-oriented with a natural sense of professional courtesy as your ability to work and communicate effectively with Magna clients staff and clients are paramount.
• Physical fitness is required as you will be expected to move heavy equipment on occasion.
• Previous legal industry experience and Microsoft Certified Professional certifications are a plus.

Core Skills
• Windows 10
• Windows Server Administration
• Active Directory Administration
• Microsoft365 (Teams/SharePoint/OneDrive)
• TCP/IP, Cat 5/6 and Wireless Networking
• PC and Server Hardware
• Videoconferencing Applications and Hardware
• Apple iPhone/Android mobile devices
• Cybersecurity Knowledge/Awareness

Please submit your resume to Walter Barrett at wbarrett@magnals.com.

Language Services Coordinator (part time)

We are seeking a part-time Language Services Coordinator to support our fast-growing Language Services division. The ideal candidate has a background in foreign languages (preferably in translation and/or interpretation), strong writing abilities, excellent organization and attention to detail, advanced computer literacy and interpersonal skills. Spoken and written knowledge of one or more foreign languages is required. Responsibilities include managing projects and interfacing with translators and interpreters, clients, and other departments to assist Magna in providing outstanding language services.

Duties:

  • Assist with recruiting and assigning interpreters and translators for assignments worldwide
  • Maintain and expand database of interpreters and translators
  • Answer client inquiries about language services
  • Prepare translation quotes by analyzing documents and coordinating with resources
  • Assign and track progress of document translation jobs
  • Perform final QA and deliver translation jobs to clients
  • Input billing information for language services jobs


Requirements:

  • Proficient in one or more foreign languages (written and spoken)
  • Proficient in Microsoft Office, especially Word, Excel and Outlook
  • Proficient in Adobe Acrobat (including OCR and file manipulation)
  • Able to work in a fast-paced environment with tight deadlines and strict attention to detail
  • Willing to work some evenings, weekends and remotely if needed
  • Past translation industry experience preferred


Time and Compensation:

  • Remote position – must have reliable internet and phone
  • 20-25 hours per week during regular business hours (any US time zone)
  • Hourly pay based on qualifications and experience
  • Potential for full time salaried position after 3-4 months


To be considered, please e-mail your resume to Leo Duran at LDuran@magnals.com.

Public Relations & Marketing Intern (Remote)

Magna Legal Services is looking for a Public Relations & Marketing Intern!

The intern will be able to work remotely, and will connect with Magna’s marketing team via e-mail and zoom.

Qualifications:

  • Current undergraduate students with a major in communications, marketing, or related fields
  • Excellent writing skills
  • Experience using: LinkedIn, Instagram, Facebook, YouTube
  • Graphic design skills, with experience using Adobe platforms, Canva, or other graphic design software (Adobe Illustrator preferred)
  • Must be detail-oriented, organized and creative


Job Tasks:

  • Being a part of marketing brainstorms — coming up with ideas for content, social media & other marketing initiatives
  • Creating social media posts
  • Writing blogs, articles & other content for e-mail blasts and online posting
  • Light graphic design (mostly for social media posts)
  • Other marketing-related tasks


To be considered, please e-mail your resume and list of completed & current coursework to Kirsten Vanwart at KVanwart@MagnaLS.com

This is an unpaid opportunity. If selected, the intern will need to provide proof they are receiving college credit for this internship.

About Magna Legal Services

Magna Legal Services provides national end-to-end legal support services to law firms, corporations, insurance companies and governmental agencies throughout the nation. As an end-to-end service provider, Magna is able to provide strategic advantages to its clients by offering legal support services at every stage of the legal proceeding. It is our mission to assure that all of their legal support needs are delivered in a high quality, reliable and responsive manner.

Senior Scheduling Coordinator (Remote)

We are looking for candidates who work well independently, are accustomed to meeting deadlines, have natural problem solving skills, have outstanding interpersonal skills, an unbeatable work ethic, unquestionable integrity and a willingness to learn and a desire to grow both professionally and personally. 

Responsibilities: 

  • Coordinate the scheduling of depositions 
  • Daily data entry 
  • Assign Resources
  • Answer client calls 
  • Conduct job confirmation calls to law firms and court reporters 


Skills/abilities: 

  • Experience preferred
  • Good clear written and verbal communication skills 
  • High level of IT literacy especially in Excel, Word, Power Point, and database systems 
  • Ability to prioritize work in a changing and pressurized environment 
  • Proven problem-solving skills 
  • Knowledge of Reporter Base preferred but not required


Candidates interviewing for this position in the Philadelphia, Los Angeles, Chicago and Ft. Lauderdale areas may be required to work in person once pandemic ends.

If you are interested in this position, please email your resume and any other pertinent information to Carmella Mazza at cmazza@magnals.com.

Medical Record Retrieval Specialist (Philadelphia)

Employment type: Full-time

The primary objective of a Retrieval Specialist is to establish ongoing communication with each custodian of record. The purpose of maintaining an open line of communication is to acquire the requested records, an Affidavit of No Records, or other necessary correspondence by the ordering client’s due date. This is accomplished by making regular phone calls or through other means of contact with the custodian of record after service of the request. As the due date approaches all communication should intensify to obtain the client’s desired result. All communication with facilities is documented both by paper and within our in-house computer system. Generally, our clients view the progress of their order through timely and accurate updates from our in-house system.

The secondary objective of a Retrieval Specialist is to maintain consistent organization to ensure all items being requested on each order are accurate and accounted for, and coordinate the obtaining of records by fax, mail, or email. A Retrieval Specialist will do the following functions when necessary: create new orders, close orders, and direct orders to other offices.

Responsibilities:

  • Call and establish the lines of communication with custodians of record based on order priority
  • Make regular and persistent phone calls and/or other means of contact with each custodian to complete each order timely
  • Escalate the level of communication (intensity) with custodian as order approaches due date and send proper notices to each location to elicit production of records in accordance with procedure
  • Enter viewable and non-viewable updates into the computer system to document all conversations with custodians, all progress of orders, and all tracking of orders. (documented due diligence)
  • Maintain an organized rotation of all work orders in possession to ensure orders are called according to priority (generally by due date)
  • Provide quality control for all incoming records when matching to a work order. (i.e. record subject identifying information and type of records requested vs. what was received)
  • Schedule field jobs accurately and completely. Each appointment requires information verification (address, copy times, contact name). (All items being requested by client should be expressed to custodian prior to setting appointments)
  • Report daily productivity numbers to immediate supervisor through accurate and consistent maintenance of the spreadsheet
  • Route work orders to appropriate departments in a timely manner
  • Create offsite orders accurately after verifying all information
  • Close and forward orders when necessary
  • Enter all film breakdowns accurately per protocol

Skills/abilities:

  • Good understanding of the organization’s goals and objectives
  • Excellent telephone communication skills
  • Highly self motivated and self directed
  • Ability to absorb new ideas and concepts quickly
  • Introductory analytical, problem-solving abilities and decision making abilities
  • Ability to effectively prioritize and execute tasks in a high-pressure environment
  • Introductory written, interpersonal and organizational skills
  • Some understanding of the internal processes of medical facilities and med-legal terminology
  • Multi-tasking skills essential
  • Prior work experience in customer service, a call center, medical, legal, or insurance claims office.

Benefits include health and 401K.

Please email your resume and any other pertinent information to:

Jonathan Ackerman
JAckerman@MagnaLS.com
866.624.6221

Business Development Manager (Philadelphia)

Employment type: Full-time

We are looking for entry level or experienced candidates in the Court Reporting, Record Retrieval, Jury Research, Litigation Graphics and Language Services business with a verifiable track record of success in selling various services. The candidate will be required to have:

  • Outstanding interpersonal skills
  • An unbeatable work ethic
  • Unquestionable integrity
  • Willingness to learn
  • Desire to grow both professionally and personally
  • Experience in selling court reporting, litigation graphics, trial presentation support and jury research services is a plus.

The sales opportunity will include:

  • Developing your industry experience and relationships with Magna Legal Services
  • Prospecting new clients by phone and in person
  • Overnight travel to attend industry trade shows and conferences
  • Sales territory will include Philadelphia and the surrounding areas

If you are interested in this position, please email your resume and any other pertinent information to Kristina Moukina at kmoukina@magnals.com.

Benefits include health and 401K.

Salary and monthly commission commensurate with experience.

Business Development Manager (New York City)

Employment type: Full-time

We are looking for entry level or experienced candidates in the Court Reporting, Record Retrieval, Jury Research, Litigation Graphics and Language Services business with a verifiable track record of success in selling various services. The candidate will be required to have:

  • Outstanding interpersonal skills
  • An unbeatable work ethic
  • Unquestionable integrity
  • Willingness to learn
  • Desire to grow both professionally and personally
  • Experience in selling court reporting, litigation graphics, trial presentation support and jury research services is a plus.

The sales opportunity will include:

  • Developing your industry experience and relationships with Magna Legal Services
  • Prospecting new clients by phone and in person
  • Overnight travel to attend industry trade shows and conferences
  • Sales territory will include Philadelphia and the surrounding areas

If you are interested in this position, please email your resume and any other pertinent information to Kristina Moukina at kmoukina@magnals.com.

Benefits include health and 401K.

Salary and monthly commission commensurate with experience.

Bookkeeper (Philadelphia)

We are looking for a full-time bookkeeper who will report to the CFO. This individual will be foremost responsible for handling the day-to-day accounting functions and ensuring that the company’s financial records are both timely and accurate. This position requires the ideal candidate to work independently on a wide range of duties including payables, receivables, payroll and banking.

Responsibilities:

  • All data entry and maintenance of the company’s financial software program (QuickBooks)
  • Cash account reporting for multiple bank accounts including monthly reconciliations
  • Accounts payable reporting including vendor payment and reconciliations
  • Journal entry posting and account reconciliations
  • Produce monthly financial reports for both internal and external needs
  • Financial analysis on a monthly basis and when called upon for special projects
  • Provide assistance and support to company personnel
  • Work closely with the external accountants in the monthly close process to provide timely and accurate information

Requirements:

  • 5yrs of qualified bookkeeping or accounting experience
  • Strong knowledge of bookkeeping and basic accounting procedures
  • Competency in QuickBooks, and MS office
  • Hands on experience with spreadsheets and financial reports
  • Excellent organizational and time management skills
  • Ability to handle multiple projects and work independently
  • Accounting or related degree preferred

Benefits include health and 401K

Please email your resume and any other pertinent information to:
Kevin Kealey
kkealey@magnals.com
866.624.6221