Scheduling a Deposition Guidelines

Scheduling: To schedule an in-person or remote deposition with a Magna court reporter, you can:

When emailing your request, please make sure to include the following:

  • Identify that you are scheduling for a “Starr Insurance” matter
  • Provide the claim number, adjuster name, identify if your matter is a TPA-handled claim (*Please identify the TPA) and/or if your matter is a Starr direct-handled claim
  • Deposition details: Date, time & location (please specify if this is a remote deposition)
  • Attach a copy of the notice (if available)
  • Name of law firm, deposing attorney, witness name and case caption
  • Transcript delivery time frame (standard vs. expedite)
  • Email addresses for all parties (for remote depositions only), so we can send them their links to join. Or, let us know if you’d like to distribute the link yourself
  • Special service requests (i.e., dedicated deposition manager to manage exhibits, interpreter, realtime, etc.)
Click to Schedule by Email

[email protected]

You can schedule with us 24/7, and you will receive your confirmation within 24 hours.

Exhibits: After receiving your confirmation, e-mail your exhibits to [email protected] with your case name in the subject line.

Platform Training: You can schedule a test-run/platform training at your convenience by contacting Noelle Nociti at [email protected].

Virtual Depositions: For remote sessions, the links to join will be sent out about 48 hours before the event unless you request to get your link sooner.

Transcript Status: After the deposition, to request or get the status of the transcript, you can fill out the form here or contact us at [email protected] or 866.624.6221.

Billing: Magna will send all invoices for services directly to the scheduling law firm for payment

Record Retrieval Guidelines

Requesting a Record: To place a records order, you can:

When ordering by email, please make sure to provide:

  • Inform us that the record request is for a “Starr Insurance” matter
  • Claim number, adjuster name, and identify if your claim is being handled by a TPA *(if so, please provide the TPA name)
  • Patient/claimant name, DOB and/or SSN
  • Type of records needed (ex: medical, billing, radiology films, insurance claims, police reports, etc.)
  • Dates of services needed (Ex: Any and all or specific DOS i.e. 01/01/2019 – present)
  • Name of locations and addresses to be served
  • Are records to be obtained by subpoena or patient’s authorization? Please provide any supporting documents we may need (i.e. Signed authorization, POA, death certificate, etc.)
  • Full case caption to include all counsel and who they represent
  • Invoices for services will be sent directly to the ordering firm for payment
Click to Place Record Order by Email

[email protected]

After submitting your request, you will recieve your conrmation within 24 hours.

Record Order Status: Magna's TrakView Records Portal shows real-time order tracking, with an interactive timeline of notes providing status updates daily.
For questions about existing orders, please contact our records department at [email protected] or 866.624.6221

Contact Information

To schedule, change or cancel a deposition: [email protected], 866.624.6221
Starr Insurance Account Manager: Jessica Gimbel Carnes: [email protected], 267.815.1602
National Account Manager: Noelle Nociti: [email protected], 215.490.6145
Customer Service: [email protected], 866.624.6221
To place a record order by email: [email protected]
To inquire about existing record orders, please contact: [email protected], 866.624.6221
Partner & EVP of Sales: Peter Hecht: [email protected], 732.331.2410

Schedule a Deposition

Record Retrieval

Record Review Made Simple

With services like Nurse Review & HyperNav Records Navigator, we'll transform your medical records into insightful, easy-to-navigate information.

Specify any service you would like to add and we'll reach out to you with a quote:

Litigation Support & Medical Insight with
NURSE REVIEW

Receive your medical records with a summary, chronologically organized & prepared by a medical professional. A Nurse Review will:

  • Walk you through the facts as they occurred
  • Highlight key information
  • Give you an informed interpretation of the medical story at hand
Record Review & Organization with
HYPERNAV™ RECORDS NAVIGATOR

HyperNav™ makes record review quick & seamless:

  • Summary & Index tables provide all key information in one place
  • Receive a single chronologically organized PDF with highlighted key terms, hyperlinks & bookmarks throughout
  • Add new records anytime

Have a Question?

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